Director, Commercial Transformation

Philip Morris International U.S.•Stamford, CT

2d•Hybrid

About The Position

The Director, Commercial Transformation will lead the design and delivery of high-impact commercial transformation programs that improve go-to-market agility, execution discipline and measurable business outcomes. The role translates strategic priorities into executable roadmaps, orchestrates cross-functional delivery teams, establishes operating rhythms and governance, and drives adoption through change management and performance enablement.

Requirements

Bachelor’s degree required; MBA or relevant advanced degree preferred.
10+ years of experience in transformation, strategy, PMO, consulting, or commercial operations roles.
Proven track record leading large cross-functional programs and delivering measurable business outcomes.
Strong analytical and problem-solving skills; comfort with ambiguity and complex stakeholder environments.
Excellent communication and influence skills; ability to drive alignment without formal authority.
Experience with agile / modern program management methodologies preferred.

Responsibilities

Translate commercial strategy and leadership priorities into transformation roadmaps with clear milestones, owners, and measurable outcomes.
Lead cross-functional program delivery, including scoping, mobilization, resourcing, risk management and stakeholder governance.
Establish and run transformation operating rhythms (steercos, workstream cadences, decision logs) and ensure disciplined execution.
Partner with Execution Performance Management to define KPIs, dashboards and reporting that track progress and outcomes.
Drive process standardization and continuous improvement across commercial ways of working (planning cycles, deployment playbooks, performance routines).
Lead change management: communications, training, adoption planning and reinforcement with business owners.
Identify and manage dependencies across Marketing, Sales, Planning, Finance, ID&A and Operations; remove roadblocks and accelerate delivery.
Support business case development and benefits tracking; ensure initiatives deliver sustainable, scalable change.