Director, Commercial Sales

Culture Amp•Chicago, IL

4d•Hybrid

About The Position

Culture Amp is seeking a Director, Commercial Sales to lead their Commercial (Mid-Market) segment sales team, focusing on customers and prospects with up to 1,000 employees. This role involves setting the strategy and operating rhythm for a team of Account Executives and Account Managers, with a strong emphasis on team building, recruitment, development, and retention. The Director will also partner closely with their Customer Experience counterpart to ensure long-term customer success. The position is based in a Culture Amp office, with an expectation of working from the office an average of two days per week to foster connection, pace, and culture. Culture Amp is a global leader in employee experience platforms, utilized by millions of employees across thousands of companies to improve engagement, performance management, and team development. The company is backed by venture capital and has offices in the US, UK, Germany, and Australia, and has received recognition from Forbes and Fast Company.

Requirements

A genuine track record of building teams, including recruiting, developing, and retaining people who grow into better sellers and leaders.
3+ years of experience leading a sales team, preferably in B2B SaaS.
Fluency with Salesforce, Gong, and forecasting discipline.
Working command of MEDDPICC or an equivalent qualification framework.
Instinct and credibility to collaborate effectively across functions, particularly with Customer Experience and SDR teams.
Experience growing revenue through both new logo acquisition and expansion of current customers.

Responsibilities

Coach and develop Account Executives and Account Managers through 1:1 feedback, performance reviews, and deal involvement.
Recruit, hire, onboard, and develop Account Executives and Account Managers who possess the right skills and values.
Act as the sales lead in a partnership with the Customer Experience Director within the Pod Model, aligning on strategy and sharing accountability for the customer's experience.
Set the vision for the team and translate it into a sustainable strategy to achieve quota quarter over quarter.
Own the operational rhythm, including reliable forecasting, active pipeline management, and performance tracking to identify issues early.