Director, Commercial Onboarding and Enablement

Talkiatry•,

10d•$160,000 - $180,000

About The Position

Talkiatry is seeking a strategic and entrepreneurial Director, Commercial Enablement & Onboarding to build and lead its commercial enablement function. The role supports commercial teams within the Mindshare Referrals program, initially focusing on onboarding and enablement for the expanding, field-based provider partnerships team, with the opportunity to scale programs across the broader commercial organization. As the first hire in the function, this person will own the strategy, design, and delivery of training and ongoing development. The role assesses field capabilities and skill gaps, then creates targeted programs, playbooks, and resources to accelerate productivity and strengthen performance. In partnership with commercial leaders, the Director will reinforce company values, foster team development and connection, and build habits that support long-term success. Talkiatry is a technology-powered, in-network psychiatry practice working to make high-quality mental health care more accessible and sustainable for patients and clinicians. The company describes itself as the largest dedicated psychiatry practice in the U.S., with more than 750 psychiatrists, 250 therapists, and over two million patient visits delivered nationwide.

Requirements

At least 7 years of experience in sales enablement, field training, learning and development, or a related role supporting a commercial organization.
Demonstrated experience designing, delivering, and scaling field sales onboarding and enablement programs.
Strong skills in training development, facilitation, and program execution.
Excellent written and verbal communication skills.
Bachelor’s degree required.
Experience building and scaling onboarding, training, and development programs from the ground up.
Deep understanding of field sales and the skills that drive team performance.
Ability to identify skill gaps and develop targeted training strategies.
Ability to take ownership and drive programs from concept through execution.
Ability to translate field experience into engaging, practical learning experiences.
Ability to build trust and collaborate across commercial teams, incorporate feedback, and drive training adoption.

Nice To Haves

Experience in a high-growth company or startup environment.
Prior field-based sales, business development, or provider partnerships experience.
Healthcare experience.
Familiarity with learning management systems, sales enablement platforms, or CRM tools such as Seismic, Salesforce, or HubSpot.
Advanced degree.

Responsibilities

Assess field capabilities, performance trends, and skill gaps; set priorities and develop an enablement roadmap to improve productivity and effectiveness.
Design and deliver structured new-hire onboarding, training, and certification programs that establish field readiness and accelerate ramp-up.
Develop and deliver ongoing learning programs in provider engagement, relationship building, account management, and other field capabilities.
Create training content, practical resources, playbooks, and standardized best practices to support consistent field execution.
Partner with commercial leaders to identify development needs, align training priorities, and equip managers to reinforce learning through coaching.
Evaluate training effectiveness and field performance outcomes, using insights and feedback to refine programs and improve time to productivity and field output.
Embed Talkiatry’s values in onboarding and ongoing development, and support initiatives that strengthen culture, engagement, and connection across the commercial organization.
Own the strategy, design, and delivery of the commercial enablement function’s programs.