Director, Commercial Liability Claims
WCF Insurance•Sandy, UT
•$120,000 - $160,000•Hybrid
About The Position
WCF Insurance, an "A" rated carrier growing throughout the western states, has an immediate opening for a Director, Commercial Liability Claims. This full-time, exempt position reports to the VP, Commercial Claims and offers the opportunity for hybrid work. We are looking for someone who embodies WCF's core values: doing the right thing, being great at your job, and helping others succeed. This position may be based at WCF's headquarters in Sandy, Utah, or in one of our regional offices in Meridian, Idaho; Las Vegas, Nevada; Englewood, Colorado; or Phoenix, Arizona.
Requirements
- Bachelor's degree in business, risk management, insurance, or law; Juris Doctor preferred
- At least ten years of experience in umbrella and liability claims and insurance administration
- Proven leadership and managerial skills
- Deep expertise in general liability, auto liability, and/or commercial casualty claims
- Strong understanding of litigation, coverage analysis, litigation strategy, and complex claims handling
- Experience with claims analytics, trend identification, and operational improvement initiatives
- Excellent communication, negotiation, and decision-making skills
- Internal candidates should have at least six months in their current position, and must have acceptable job performance, a good attendance record, and notify their current supervisor that they have applied.
Responsibilities
- Lead the general liability claims function including strategy, performance, and technical standards
- Establish and implement claims handling strategies, policies, and procedures to ensure consistent, high-quality outcomes
- Monitor and manage claim reserves, settlement authority, and expense controls to support financial performance and profitability
- Oversee vendor relationships, defense counsel, and third-party administrators to ensure effective claim outcomes
- Partner cross-functionally with underwriting, actuarial, finance, and risk management to align claim strategies with business objectives
- Analyze claims data, loss trends, and emerging risks to drive continuous improvement and proactive risk mitigation
- Manage department compliance with state and federal regulatory requirements
- Communicate key claims trends and performance indicators to leadership
- Provide leadership, direction, and support for the claims department
- Support development, engagement, and retention of a high-performing claims team
Benefits
- Medical, Dental, and Vision insurance
- company paid life insurance
- 401K with a generous 6% employer match
- Employee Assistance Program
- time off to volunteer
- All employees earn 4 weeks of vacation their first year
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What This Job Offers
Job Type
Full-time
Career Level
Director
