Liability Claims Aide

City of San DiegoSan Diego, CA
Onsite

About The Position

Liability Claims Aide positions investigate, adjust, and settle lower exposure and less complex property damage claims; loss recovery and criminal restitution claims; tow-away and bailment storage claims; approve or deny claims; negotiate settlements within limits; represent the City in small claims actions; conduct risk studies; and perform other duties as assigned. NOTE: Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).

Requirements

  • Two years of full-time clerical experience, which includes one year of experience providing clerical support for liability claims or loss recovery files, researching billing and payment issues, and maintaining liability or loss recovery files electronically and/or hard copy.
  • 18 months of full-time clerical experience, which includes six months of experience providing clerical support for liability claims or loss recovery files, researching billing and payment issues, and maintaining liability or loss recovery files electronically and/or hard copy AND successful completion of The Institutes Knowledge Group class: AIC 300: Claims in an Evolving World.
  • A valid California Class C Driver License is required at the time of hire.

Nice To Haves

  • Experience in the investigation, adjustment and settlement of general and automobile liability claims involving bodily injury, personal injury or property damage.
  • Experience handling auto liability, general liability or medical payment claims in the private sector or with a public entity.

Responsibilities

  • Investigate, adjust, and settle lower exposure and less complex property damage claims
  • Handle loss recovery and criminal restitution claims
  • Manage tow-away and bailment storage claims
  • Approve or deny claims
  • Negotiate settlements within limits
  • Represent the City in small claims actions
  • Conduct risk studies
  • Perform other duties as assigned
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