Director, Commercial IT - US Market Access Business Analysis

AstraZeneca • Wilmington, DE

2d • Hybrid

About The Position

The Senior Business Analyst has deep subject matter expertise in the US Market Access domain including (but not limited to) revenue management, contracting, government pricing, and market access commercial business processes. The Senior Business Analyst will also operate with a high level of interactive communication and collaboration with the other Business Analysts in the team, acting as a mentor/coach and ensuring that business critical knowledge is shared across the team. The role will partner with the US Market Access Capability Lead and business colleagues to ensure the quality of cases, lead all aspects of business process build and ensure that proposed solutions meet established AstraZeneca quality and compliance standards and customer experience needs. The Senior Business Analyst will determine the process and requirements management methodology practices within their function, ensuring that the methodology, quality and compliance standards are adhered to; contributing to internal IT processes and standards for business analysis and build. In addition, the Senior Business Analyst will mentor other Business Analysts to develop their skills and share guidelines in relevant communities of practice. The Senior Business Analyst will be responsible for coordinating strategy and developments across projects, to ensure they align to support the AstraZeneca Purpose and Corporate Strategy. Although the focus of the role will be the Market Access Operations business area, the Senior Business Analyst will be encouraged to work across all areas of US Market Access (except for Access Services). The Senior Business Analyst is expected to perform at Advanced level in the following: Leadership and Role Modelling – Leads through expertise in Business Analysis, whilst being a role model for AstraZeneca values and behaviors. Business Needs Identification - Operates at a functional level in assessing and defining business need and areas for improvement. Proactively seeks out opportunities to enhance and improve in line with strategic goals. Actively monitors and identifies capability gaps and proposes innovative solutions through research internally and externally. Business Analysis Planning - Selects the appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies. Proficient in prioritizing and recommending appropriate approaches. Capable of planning and managing their own and other team member’s activities to meet work and deadlines. Accountable for performance and quality of analytical work delivered, both their own and the work of others. Stakeholder Influencing - Effectively identifies collaborators from all areas of the business, and actively builds and maintains relationships according to individual collaborator needs and levels of influence. Convinces others within the organization that are skeptical or unwilling to accept new concepts, practices, and approaches. Reason Definition - Shapes and defines the reason, producing detailed business justification for investment including value and benefits realization. Solution Evaluation - Highly proficient in analyzing and assessing solution proposals and able to articulate supporting reasoning. i.e. assessing business readiness, improving value vs. spend.

Requirements

• Bachelor's Degree
• Minimum 7+ years of relevant experience
• Deep experience with US Market Access platforms; especially Model N, or ability to quickly learn data, business processes, and supporting platforms
• Proven experience of working with complex integrated systems, using creative and critical thinking to deliver exceptional results
• Strong engagement, communication and customer management skills, including excellent presentation and influencing skills
• Business awareness / business domain knowledge of the US Healthcare system.

Nice To Haves

• Ability to quickly learn data, business processes, and supporting platforms (related to Model N)

Responsibilities

• Coordinate strategy and developments across projects, to ensure they align to support the AstraZeneca Purpose and Corporate Strategy.
• Determine the process and requirements management methodology practices within their function, ensuring that the methodology, quality and compliance standards are adhered to.
• Contribute to internal IT processes and standards for business analysis and build.
• Mentor other Business Analysts to develop their skills and share guidelines in relevant communities of practice.
• Partner with the US Market Access Capability Lead and business colleagues to ensure the quality of cases.
• Lead all aspects of business process build and ensure that proposed solutions meet established AstraZeneca quality and compliance standards and customer experience needs.
• Operate at a functional level in assessing and defining business need and areas for improvement.
• Proactively seek out opportunities to enhance and improve in line with strategic goals.
• Actively monitor and identify capability gaps and propose innovative solutions through research internally and externally.
• Select the appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies.
• Prioritize and recommend appropriate approaches.
• Plan and manage their own and other team member’s activities to meet work and deadlines.
• Be accountable for performance and quality of analytical work delivered, both their own and the work of others.
• Effectively identify collaborators from all areas of the business, and actively build and maintain relationships according to individual collaborator needs and levels of influence.
• Convince others within the organization that are skeptical or unwilling to accept new concepts, practices, and approaches.
• Shape and define the reason, producing detailed business justification for investment including value and benefits realization.
• Analyze and assess solution proposals and articulate supporting reasoning.
• Assess business readiness, improve value vs. spend.
• Work collaboratively with Business Stakeholders to ensure that solutions fulfill their future strategic needs and challenges.
• Work collaboratively with Business customers to identify business requirements and effectively communicate impact, cost and benefits of new and changed demands.
• Work collaboratively with Process owners to identify and devise solutions that optimize business process performance, capability and competitiveness.
• Work collaboratively with Enterprise Architecture to ensure proposed solutions align to AstraZeneca technology roadmaps.
• Work collaboratively with Project Managers to ensure smooth delivery of projects, primarily using Agile methodologies.
• Work collaboratively with or take responsibility for Test Lead to define the testing approach and the components of testing to ensure traceability of requirements and effectiveness of overall solution.
• Work collaboratively with or take responsibility for Change Management/Communication Lead to ensure the Organizational Change and Communications plans and delivery support the Customer Analysis.

Benefits

• AstraZeneca embraces diversity and equality of opportunity.
• We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.
• We believe that the more inclusive we are, the better our work will be.
• We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.
• We follow all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
• Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees.
• In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics.
• If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

What This Job Offers

• Job Type: Full-time
• Career Level: Director