Director, Commercial Finance and Operations

Grow Therapy • New York, NY

1d • Hybrid

About The Position

Grow Therapy is seeking a Director to lead and scale its revenue systems, strategy, and insights across the entire go-to-market organization. This role reports to the CFO and will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth. The Director will shape the strategic and operational rhythms of Commercial functions including Provider Experience, Enterprise and Primary Care. They will work cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations for the company's next phase of growth. Operationally, the role encompasses GTM data infrastructure and analytics, process optimization, forecasting, and systems governance. The Director will manage and develop a high-performing team across multiple disciplines and serve as the single source of truth for Grow’s overall Commercial operation. This is an opportunity to build a world-class team at a high-growth, mission-driven startup transforming mental healthcare accessibility.

Requirements

• 7–10+ years of experience in Revenue Operations, Sales Operations, Commercial Finance, and/or GTM Strategy roles.
• 5+ years of people leadership experience.
• Experience scaling RevOps from early-stage (Series A/B) through high growth (Series C+) and understanding how to build sustainable systems from scratch.
• Proficiency in HubSpot (or skilled in another CRM or related software and willing to learn HubSpot).
• Strong grasp of sales methodologies, funnel management, forecasting, and data analytics.
• Experience using AI to significantly improve the quality and efficiency of a team’s work, with demonstrated quantifiable impact.
• Experience working closely with cross-functional GTM teams and informing senior stakeholders with data-driven insights.
• Technologist with business acumen, understanding modern data architecture best practices — capable of designing for scale but also willing to roll up sleeves to execute when needed.

Responsibilities

• Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.
• Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems, analytics, and process excellence.
• Drive Revenue Intelligence: Develop and maintain forecasting models, performance dashboards, ROI analysis, and KPI frameworks to provide actionable insights to leadership.
• Optimize the GTM Tech Stack: Oversee administration and evolution of Grow’s CRM (currently HubSpot), plus related tools (e.g., Aircall,), ensuring cross-system integration and data accuracy.
• Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks, design process improvements, and ensure operational consistency across the customer lifecycle.
• Build Grow’s Commercial Finance function: zero-to-one build of a dedicated Finance team supporting Grow’s commercial teams, including planning/forecasting, target-setting, reporting, and decision support.
• Instill an AI-first culture: develop and implement an AI roadmap to improve Sales and RevOps efficiency, eliminating toil and producing high-quality work at scale to support a rapidly scaling commercial team.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees