Director, Commercial Data Product Owner

Bristol Myers Squibb • Princeton, NJ

22h • $197,800 - $239,681 • Onsite

About The Position

The Director, Commercial Data Product Owner will implement and operationalize the commercialization data product strategy. This role focuses on execution: translating the product roadmap into deliverables, managing backlog, linking technical teams with business owners, and ensuring commercial data products are built, deployed, and adopted effectively. The Director will work closely with Brand, Sales, Medical, Market Access, Business Insights & Technology, and other stakeholders to ensure data products support launch readiness, customer and patient insights, and commercialization operations. They will oversee the life-cycle of specific data product offerings (e.g., Customer 360, Payer 360, Incentive Comp Data Mart, Patient, Market Access, Medical), ensure integration with systems, data governance, quality, and deliver business impact. The Director will manage technical workstreams, vendor relationships, and deployment timelines while ensuring adoption, training, and usage by commercialization teams. They will provide regular metrics on product performance and collaborate with analytics teams to refine and evolve products over time. The Director will also hire, coach and develop a small team of product managers/analysts and ensure the product delivery culture supports agility, responsiveness, and commercial value.

Requirements

• Bachelor’s degree in a relevant field (Business, Information Systems, Data/Computer Science, Engineering, Statistics, or related).
• Minimum 8 years years in commercial pharma/biotech data, analytics
• Minimum 4 years leading data product delivery
• Product Ownership & Technical Delivery: Expertise in owning digital/data products as business offerings: backlog management, agile delivery, release planning, quality gate control.
• Technical fluency to engage with engineers and architects in defining system requirements, integrations and platform capabilities.
• Commercialization & Customer Orientation: Strong understanding of commercialization operations in the Pharmaceuticals industry — including Sales execution, brand planning, payer/patient journeys and lifecycle dynamics.
• Ability to translate business objectives (e.g., launches, growth in CV/Neurology/HIV) into data product features and user value.
• Collaboration & Stakeholder Influence: Excellent collaboration skills with cross-functional teams (Brand, Sales, Insights & Technology, Compliance).
• Ability to negotiate prioritizations, secure stakeholder alignment, and manage trade-offs among user needs, technical complexity and resource constraints.
• Data & Analytics Fluency: Understanding of data architecture, data integration patterns, master/data management, business rules and metadata.
• Comfortable working with analytics teams to monitor performance, derive insights, and evolve product capability over time.
• Technical Architecture & Platform Integration Literacy: Strong understanding of how data systems integrate (APIs, ETL/ELT, streaming/batch pipelines, real-time enablement)
• Able to partner effectively with architects and engineers to ensure scalability, security, and interoperability
• Comfortable making informed trade-offs between complexity, cost, and long-term platform evolution
• Risk Management & Operational Discipline: Proactively identifies risks related to data quality, availability, access controls, and regulatory exposure
• Skilled in issue triage, root-cause analysis, and implementation of preventative measures
• Maintains strong compliance mindset when handling sensitive healthcare data and commercial workflows
• Change Management & Adoption Focus: Skilled in driving user adoption, enabling business change, building training/enablement programs, and embedding new ways of working.
• Experience in linking usage to value and driving iterative enhancements based on real-world feedback and metrics.

Nice To Haves

• Advanced degree (MBA, MS) is a plus—especially for cross-functional leadership and commercialization strategy execution.

Responsibilities

• Implement Commercialization Data Product Roadmap: Translate the strategic roadmap into detailed delivery plans, release schedules and product backlogs. Work with Business Insights & Technology to align technical scope, resources, dependencies and timelines. Prioritize features, enhancements and technical debt based on business value, ROI and resource constraints.
• Manage Product Lifecycle & Delivery: Lead development processes for data product teams including sprint planning, backlog refinement, user-stories, acceptance criteria and release management. Oversee end-to-end delivery from requirements gathering to build, test, deploy and operate. Ensure product documentation, versioning, and support models are in place and maintained.
• Stakeholder Engagement & Business Requirements Translation: Partner with Brand, Sales, Medical, Market Access, and other commercialization stakeholders to gather requirements and define use cases. Translate business workflows into technical requirements, design specs and user stories. Maintain clear product vision and advocate for the product among stakeholders to secure alignment and adoption.
• Data Integration, Quality & Governance Support: Coordinate with Data Engineering, Architecture and Governance teams to ensure data sources (HCP, patient, claims, CRM, distribution) are integrated and fit for purpose. Monitor data quality, completeness, latency and usage metrics; escalate and remediate issues. Support the enforcement of business rules, metadata standards and governance frameworks defined at the Executive Director level.
• Monitor Performance, Reliability & Operational Excellence of Data Products: Establish and track operational KPIs for data product performance (e.g., data refresh SLAs, latency, uptime, data completeness/accuracy). Work with Business Insights & Technology to proactively troubleshoot technical issues, manage incidents, and coordinate root-cause analysis and prevention plans. Ensure scalability, maintainability, and performance are considered in all enhancement requests and product decisions. Maintain robust access controls, data security protocols, and change management procedures aligned with Bristol Myers Squibb policies and regulatory requirement.
• Adoption & Value Realization: Develop and execute enablement plans including training, launch communications, user guides and dashboards for business users. Track usage metrics (e.g., number of users, queries/run rates, decision-impact, commercial outcomes) and report progress to leadership. Gather user feedback, identify barriers, and drive product refinements to increase value and adoption.
• Vendor & Budget Oversight: Manage vendors/partners responsible for build, integration, and operations of data product components; ensure SLA adherence and value delivery. Monitor spend related to assigned data product(s), contribute to budget planning and manage costs within agreed parameters. Evaluate potential technology or vendor options for future product enhancements and scalability.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Director