Director, Commercial AI Products - Immunology
About The Position
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Purpose: The Director, Commercial AI Products will lead AI-powered products that improve commercial customer engagement. These products will help teams make better decisions, prioritize the right customers, personalize engagement, and measure impact. This role combines AI product leadership, advanced analytics, and execution. The leader will turn data and emerging AI capabilities into practical tools that are trusted, adopted, and used in daily work. The ideal candidate can connect business needs to scalable AI solutions, ground product decisions in analytics, and lead teams that deliver value for customers, patients, and the business.
Requirements
- A minimum of a bachelor’s degree is required.
- A minimum of 9 years of relevant experience in analytics, AI product development, management consulting, or a related field is required.
- Strong relationship-building, coaching, and employee development skills are required.
- Experience leading diverse teams, managing large budgets, and driving change in a matrixed organization is required.
- Ability to influence at all levels and partner across a broad range of business and functional teams is required.
- Ability to translate business questions and field needs into AI products using advanced analytics, natural language processing, large language models, and AI agents is required.
- Knowledge of machine learning and statistical methods, including model selection, hypothesis testing, statistical inference, supervised and unsupervised learning, and promotional response modeling, is required.
- Product mindset, strong communication skills, sound business judgment, and the ability to influence and partner across the organization are required.
Nice To Haves
- An advanced degree in Data Science, Statistics, Computer Science, Operations Research, Econometrics, or a related field is preferred.
- Commercial experience is preferred.
- Experience shaping AI or analytics products from idea to adoption, including user discovery, prioritization, roadmap planning, change management, and value measurement, is preferred.
- Knowledge of pharma and specialty pharmacy data, including real-world evidence, patient-level data, and sales data, is preferred.
- Pharmaceutical experience is preferred.
Responsibilities
- Leading the strategy, development, and scaling of AI-powered commercial products in the US market, with a focus on customer engagement across digital media and field channels, business impact, and adoption by customer-facing teams.
- Hire, coach, and develop strong data science, analytics, and AI product talent.
- Bringing practical thought leadership on AI, machine learning, analytics, and product approaches that turn complex data into clear field decisions and actions.
- Partnering with sales, brand, media, medical, patient, technology, and vendor teams to design AI products that improve customer engagement and address real user needs.
- Define and socialize success measures for AI products, including adoption, workflow impact, decision quality, customer experience, and business value.
- Build a credo-based culture focused on collaboration, continuous improvement, employee development, retention, and high performance.
Benefits
- medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- consolidated retirement plan (pension) and savings plan (401(k)).
- long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Director
