Director, Commercial Accounts - Middle Market (Remote)

CareFirst•Baltimore, MD

7d•Remote

About The Position

The Director, Commercial Accounts provides direction to the 51-99 Commercial Account Consultants to ensure maximum customer retention is achieved for an important group of commercial clients within the market segment. This role provides oversight, management and direction to the team to increase sales volume for the organization's commercial employers.

Requirements

Bachelor's Degree in Business, Marketing, Sales or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
11 years of healthcare sales experience with an emphasis on strategic, consultative selling is required
3 years management experience
Salesforce experience
Current health and life license for Maryland, DC, and Virginia is required.

Nice To Haves

Expertise in fully insured and self-funded accounts.
Strong leadership and training capabilities for professional sales personnel.
Extensive knowledge of underwriting principles, group health/life insurance financial mechanisms, healthcare delivery systems, and health insurance products.
Exceptional facilitation and leadership skills, with the ability to communicate complex issues effectively to both executive and peer audiences.
Ability to build productive relationships with internal and external stakeholders.
Adaptability to work in a fast-paced environment with changing priorities and deadlines.

Responsibilities

Manages a staff of Account Consultants responsible for the team's general performance, while ensuring individual results are accomplished and staff professional development needs are created and achieved.
Ensures that overall retention, renewal and financial goals are achieved for medical and specialty products for assigned accounts within the commercial segment.
Plays a critical role in the ongoing development of positive relationships with key market constituents, brokers/consultants, government officials and vendor partners across service area.
Effectively partner with all internal constituents and subject matter experts to ensure client needs are met, maintaining a positive perception of organization within the marketplace and there is a clear understanding of value proposition.