Director, Cloud GTM Strategy - Agentforce

Salesforce•San Francisco, CA

4d•$171,200 - $298,400

About The Position

Salesforce is seeking an execution-focused, highly organized Director, Product Strategy to serve as the critical operational anchor and business partner to the Cloud COO organization. The core mission is to manage, track, and accelerate the global execution and growth of our Agentforce market adoption playbooks. In this high-visibility role, the individual will act as a force multiplier for the Cloud business unit, combining disciplined, enterprise-grade program management with executive-level operational stewardship. This includes driving cross-functional accountability, running leadership operating rhythms, and clearing organizational roadblocks. The role focuses on owning the operational execution of the Agentforce blueprint, ensuring teams across Product, Finance, Marketing, and Sales execute timelines seamlessly.

Requirements

8+ years of experience in Enterprise Program Management, PMO Leadership, Business Operations, or an operational business partner role within a high-growth SaaS or technology environment.
Proven track record of managing massive, multi-faceted, matrixed corporate programs from initiation through global launch.
Expert-level capability in establishing governance, defining KPIs, and using tracking methodologies to deliver programs on time.
Outstanding leadership presence with the ability to navigate complex organizational dynamics, challenge leadership assumptions constructively, and corral cross-functional teams toward shared operational goals without direct authority.
A pragmatic focus on execution mechanics—knowing how to break down complex goals into workstreams, assign clear ownership, and build repeatable, structured processes.
Exceptional verbal and written storytelling skills, with a native ability to turn messy status updates into clear, concise, and structured executive dashboards and presentations.
Bachelor’s degree in Business, Operations, Engineering, or a related field.

Nice To Haves

Formal certifications in project management or change management frameworks (e.g., PMP, PgMP, Agile, Prosci).
Prior experience directly supporting a business unit COO, General Manager, or C-suite executive in an operational management or chief-of-staff-style capacity.
Strong familiarity with the Salesforce platform ecosystem (Data Cloud, Sales Cloud, Service Cloud) and a functional understanding of how Agentforce integrates across the platform.

Responsibilities

Act as the operational right-hand to the Cloud COO leadership team, helping shape leadership agendas, capturing action items, and driving follow-through.
Establish, scale, and lead a rigorous PMO governance framework for the Agentforce global GTM rollout, defining program workstreams, mapping dependencies, tracking milestones, and mitigating risks.
Own the end-to-end orchestration of the operational cadence for Agentforce, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), leadership staff meetings, and state-of-the-readiness syncs.
Act as the primary connective tissue between Product Management and field execution teams, holding regional sales theaters, product ops, and enablement teams accountable to launch timelines and G4G (Go for Growth) framework deliverables.
Synthesize program status, operational blockers, and performance metrics into crisp, highly visual status dashboards, executive briefs, and presentations for C-suite and executive review.
Oversee the operationalization of Agentforce, tracking that field teams are properly enabled, incentivized, and aligned to support new product hierarchy structures.