Director, Clinician Experience

DAVITA • Denver, CO

1d • $115,000 - $183,000 • Remote

About The Position

The Director of Innovation and Nursing Strategy is a high-visibility executive leadership role within DaVita Kidney Care’s National Nursing Team. The leader sets and executes enterprise-wide nursing innovation and strategic initiatives for a national clinical community of more than 18,000 nurses and 19,000 patient care technicians. Working across clinical excellence, data analytics, digital health, and workforce strategy, the Director develops and scales solutions to modernize frontline workflows, strengthen clinical leadership pipelines, and improve patient outcomes. The role advises senior executives, including the CNO, CMO, CPO, and Operations executives, leads multi-million-dollar clinical investments, and translates enterprise strategy into measurable operational impact.

The position develops a multi-year clinician experience strategy across clinical disciplines, uses workforce and engagement data to identify issues, and leads programs focused on retention, economic mobility, role clarity, and recognition. The Director collaborates across People Services, Clinical Enterprise, Operations, and IT to improve workflows and use technology—including AI and automation—to reduce administrative friction. The role also establishes feedback channels that ensure frontline clinician perspectives inform corporate policies, tools, and training, and communicates insights and results to executive stakeholders.

The posting identifies the role as 100% remote eligible. The salary range is $115,000–$183,000 per year, with compensation dependent on qualifications, skills, competencies, and experience.

Requirements

• Proven track record leading large-scale clinical, operational, or system-level transformation initiatives in complex healthcare organizations.
• Strong analytical skills and experience using business intelligence, workforce metrics, and performance analytics to measure clinical and operational return on investment.
• Strong written, verbal, and interpersonal communication skills, including the ability to listen effectively and communicate complex information to diverse audiences.
• Collaborative relationship-building skills, including the ability to interact positively with teammates at all organizational levels and build coalitions.
• High emotional intelligence and change-management expertise, with the ability to influence without direct authority.
• Organizational, analytical, reasoning, critical-thinking, and problem-solving skills.
• Empathy and understanding of the day-to-day realities, workflows, and challenges of clinic life for RNs, PCTs, SWs, and RDs.
• Ability to work independently and as part of a team, fostering a positive work environment.
• Commitment to role-model DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.

Nice To Haves

• Master’s degree in Nursing (MSN), Healthcare Administration (MHA/MBA), or a related field.
• Active RN licensure.
• Ability to evaluate emerging healthcare technologies, clinical AI use cases, and digital tools while designing seamless user journeys for frontline clinicians.
• Executive presence and persuasive communication skills to influence C-suite stakeholders, multidisciplinary committees, and field leaders.

Responsibilities

• Develop and execute a multi-year clinician experience strategy across RN, PCT, SW, and RD disciplines.
• Analyze turnover, engagement, and exit data to identify systemic issues and design targeted interventions.
• Partner with senior leadership to align clinician experience initiatives with Village-wide strategic goals.
• Lead high-impact programs designed to improve retention and economic mobility.
• Oversee efforts to standardize key facility roles to promote role clarity, job satisfaction, and top-of-license practice.
• Manage the scaling and adoption of clinical engagement programs, awards, and recognition initiatives.
• Collaborate with People Services, Clinical Enterprise, Operations, and IT on workflow improvements and technology solutions, including AI enablement and automation.
• Influence stakeholders and drive change management within a matrixed organization.
• Establish and maintain continuous clinician feedback loops.
• Ensure frontline input shapes corporate policy, tools, and training.
• Present clinician insights and program outcomes to executive stakeholders.
• Advise senior executive leadership and translate enterprise vision into measurable, sustainable operational impact.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Family resources and EAP counseling sessions.
• Access to Headspace.
• Backup child and elder care.
• Maternity and paternity leave.
• Professional development programs and on-demand virtual leadership and development courses through StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed