Director, Clinical Supply Team Lead (CSTL)

Bristol Myers Squibb • Princeton, NJ

12h • Hybrid

About The Position

The Director, Clinical Supply Team Lead (CSTL) is responsible for Therapeutic Area (TA) level operational leadership, including clinical supply strategy execution, resource management, and performance across an assigned TA. This role ensures consistent, high-quality execution of planning, supply readiness, and asset/study support by directing Clinical Supply Leads (CSLs), Trial Supply Managers (TSMs), and other subordinate staff. This role is accountable for TA-level prioritization, workload balancing, and overall operational performance across the portfolio. The Director manages incoming assets and workload through a structured intake process, supports cross-functional alignment, drives operational discipline, and ensures transparency through TA-level metrics and dashboards. This role partners with senior leaders in GDO, CMC, Regulatory, Quality, GLS, CSO, and other CSC stakeholders to promote collaboration and strategic foresight as well as to ensure timely decision-making, appropriate issue escalation, and operational risk mitigation across the TA portfolio. The Director promotes consistent ways of working, contributes to continuous improvement efforts to strengthen end-to-end clinical supply performance, and supports the development of future-ready talent within their assigned TA.

Requirements

• Bachelor’s degree in Supply Chain, Pharmacy, Life Sciences, Engineering, or a related field.
• 12+ years of experience in clinical supply chain, clinical operations, technical operations, or related fields.
• Demonstrated experience in planning, study support, forecasting, or operational leadership in a GxP environment.
• Demonstrated ability to effectively collaborate with and influence cross-functional people/teams to accomplish clinical supply goals and objectives
• Strong understanding of investigational product supply, clinical study operations, and functional interfaces (CMC, Regulatory, Quality, GDO).
• Proven ability to allocate resources, balance workload, and lead cross-functional issue resolution.
• Strong analytical skills and experience interpreting planning data, operational metrics, or dashboard insights.
• Ability to lead through influence, support change adoption, and maintain consistent operational discipline.
• Ability to coach, engage, and develop team members.
• Experience managing change in a dynamic, complex environment.

Nice To Haves

• Experience managing clinical supply chain professionals.
• Experience with supply planning or S&OP processes (CD&OP experience desirable).
• Familiarity with digital supply chain tools (i.e. IBP, Lighthouse, Control Tower, CASSA).
• Prior experience supporting portfolio-level planning or multi-study coordination.
• Excellent cross-functional negotiating skills.

Responsibilities

• Lead TA level intake for new studies, new assets, and major protocol changes including IRT awareness of changes, comparator needs, CMC driven supply requirements, and similar clinical supply activities.
• Assign and monitor assets across TA portfolio, balancing workload and resource allocation based on capacity, expertise, study tiering, and priority.
• Maintain a forward-looking TA portfolio view to anticipate workload shifts, capacity constraints, and evolving resourcing needs across the TA.
• Ensure decisions and assignments are clearly documented and communicated within the TA as well as across CSC and partnering functions.
• Ensure consistent execution of end-to-end clinical supply planning and forecasting in close collaboration with CSLs and TSMs.
• Drive adherence to standardized processes/playbooks, escalation pathways, and governance expectations, recommending improvements as warranted.
• Act as the first point of resolution for cross-study conflicts, operational trade-offs, and timeline risks.
• Partner with GLS and CSC planning functions to ensure supply reliability, logistics coordination, issue resolution, and similar outcomes.
• Own TA-level workload balancing and capacity management, including intra- and inter-TA resource alignment.
• Ensure early visibility of upcoming/emergent changes (e.g., protocol amendments, enrollment escalations, site activations, country expansions) and coordinate timely CSC response.
• Facilitate regular TA operational review meetings to align stakeholders, assess resource allocations, track risks, and drive timely decisions.
• Own and leverage KPI dashboards to monitor performance, identify risks, and drive continuous improvement.
• Use Control Tower / E2E supply data to trend performance, identify bottlenecks, anticipate resource swings, and apply corrective actions.
• Contribute to improving CD&OP maturity by reinforcing consistent inputs, process discipline, and cross-functional engagement.
• More tactically ensure the appropriate projects are being escalated up the CD&OP process to achieve rapid resolution.
• Ensure all TA operations comply with GxP, inspection readiness expectations, and CSC quality processes.
• Provide direct line management, coaching, and development for assigned staff, and drive engagement and performance across TA teams.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees