Director, Clinical Supply Lead (CSL)

Bristol Myers SquibbPrinceton, NJ
Hybrid

About The Position

The Director, Clinical Supply Lead is responsible for day-to-day leadership, direction, and oversight for forecasting, planning, and end-to-end (E2E) clinical supply chain activities for assigned compounds, studies, and projects within a Therapeutic Area (TA). This role ensures consistent, high‑quality execution of planning, supply readiness, and asset/study support through close partnership with peer Clinical Supply Leads, Trial Supply Managers (TSMs), and other intra‑study team members. The Director manages incoming assets and workload through a structured intake process, supports cross‑functional alignment, drives execution discipline, and ensures transparency through asset/study‑level metrics and dashboards. This role partners with appropriate leaders in GDO, CMC, Regulatory, Quality, GLS, CSO, and other CSC stakeholders to promote collaboration and strategic foresight as well as to ensure timely decision‑making, appropriate issue escalation, and operational risk mitigation for their assigned portfolio. The Director promotes efficient and effective ways of working, contributes to continuous improvement efforts to strengthen end‑to‑end clinical supply performance, forecasting and planning, and clinical supply chain excellence. The Director assists the CSC and TA leadership teams in the effective collaboration, coordination, performance, and execution of CSC support to assigned programs as well as the creation and sustainment of a data-enabled CSL ecosystem integrated with common systems, tools, and emerging technologies (including, but not limited to, AI).

Requirements

  • Bachelor’s degree in supply chain, Pharmacy, Life Sciences, Engineering, or a related field.
  • 12+ years of experience in clinical supply chain, clinical operations, technical operations, or related fields.
  • Demonstrated experience in planning, study support, forecasting, or operational leadership in a GxP environment.
  • Demonstrated ability to effectively collaborate with and influence cross-functional people/teams to accomplish clinical supply goals and objectives
  • Strong understanding of investigational product supply, clinical study operations, and functional interfaces (CMC, Regulatory, Quality, GDO).
  • Proven ability to allocate resources, balance workload, and lead cross‑functional issue resolution.
  • Strong analytical skills and experience interpreting planning data, operational metrics, or dashboard insights.
  • Ability to lead through influence, support change adoption, and maintain consistent operational discipline.
  • Ability to coach, engage, and develop team members.
  • Experience managing change in a dynamic, complex environment.

Nice To Haves

  • Experience managing clinical supply chain professionals.
  • Experience with supply planning or S&OP processes (CD&OP experience desirable).
  • Familiarity with digital supply chain tools (i.e. IBP, Lighthouse, Control Tower, CASSA).
  • Prior experience supporting portfolio‑level planning or multi‑study coordination.
  • Excellent cross-functional negotiating skills.

Responsibilities

  • Lead TA level intake and planning activities for assigned new studies, new assets, and major protocol changes including IRT awareness of changes, comparator needs, CMC driven supply requirements, and similar clinical supply activities in coordination with Clinical Supply Team Lead (CSTL).
  • Provide matrix leadership to oversee and coordinate the efforts, priorities and outputs of intra-study CSLs, TSMs, and other CSC team members based on capacity, expertise, study tiering, and other relevant data.
  • Establishes and maintains a clear framework for decision-making, empowering team members and informing them about decisions at both team and governance/executive levels.
  • Coach and hold accountable your asset matrix team and develop and execute clinical supply strategies for assigned assets/studies.
  • Acts as the main Clinical Supply Chain contact person for the assigned compound and associated studies, leading communications regarding global supply strategy with study team as appropriate.
  • Serve as the first point of resolution for conflicts, trade-offs, and risks associated with the assigned compound and associated studies.
  • Drive adherence to standardized processes/playbooks, escalation pathways, and governance expectations, recommending improvements as warranted.
  • Lead matrix team to develop integrated cross-functional strategies, resourcing, and implementation plans, ensuring continuous supply of investigational product in alignment with Project Team strategies, priorities, and objectives.
  • Align functional execution plans and resources with approved supply strategies, trial priorities, and timelines, ensuring coherence between global supply strategy, Project Team objectives, and Clinical Supply Chain management objectives.
  • Oversees development of supply forecasts for complex studies through the evaluation, assessment, and refinement of the clinical development plan and protocol analysis.
  • Ensures monitoring of inventory and drug utilization versus the forecast considering country requirements and logistical timelines.
  • Develops supply forecasts for complex studies through evaluation of the clinical development plan and protocol analysis.
  • Monitors inventory and analyzes drug utilization versus forecast taking into account country requirements and logistical timelines.
  • Provide input for program-level planning and distribution planning.
  • Ensure alignment between project strategy, CSC staffing resources, and tactical execution of supply plans.
  • Review study assumptions, monthly enrollment projections, and CSC staffing forecasts and work with the CSC leadership to create alignment as needed.
  • Execute (design and lead) CSL processes and contribute to continuous improvement based on asset/study-level performance data, including the analysis of and assessment of corresponding performance measures/KPIs, take proactive actions to align resources to priorities, address shortfalls, explore opportunities for enhancement, and improve planning capabilities at all levels.
  • Partner with GLS and CSC planning functions to ensure supply reliability, logistics coordination, issue resolution, and similar outcomes.
  • Ensure early visibility of upcoming/emergent changes (e.g., protocol amendments, enrollment escalations, site activations, country expansions) and coordinate timely CSC response.
  • Proactively resolves appropriate issues; escalates issues unable to be resolved at their level in a timely fashion as a hot topic for CSC LT visibility.
  • Support budget inputs and tracking for assigned assets/studies in coordination with Clinical Supply Product Budget Management & Sourcing (CSBS).

Benefits

  • Health Coverage: Medical, pharmacy, dental, and vision care.
  • Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
  • Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
  • Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
  • Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
  • All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Number of Employees

5,001-10,000 employees

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