Director, Clinical Services

DaVita Kidney Care

1d • Hybrid

About The Position

The Director, Clinical Services (DCS) – Hospital Programs is the senior clinical leader accountable for quality, safety, and regulatory readiness across DaVita’s hospital and acute care partnerships. This role drives clinical excellence across inpatient dialysis, hospital-based programs, and physician-aligned care models by leading safety response, developing clinical leaders, and executing division-wide clinical strategy. This leader partners closely with hospital executives, physician groups, operations, and DaVita divisional leadership to ensure consistent, compliant, and high-performing hospital programs while advancing patient outcomes and clinical reliability at scale. DaVita is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide.

Requirements

• Active Registered Nurse (RN) license
• Bachelor’s degree in Nursing or related field
• 8–10+ years of clinical experience
• 4+ years in senior clinical leadership
• Deep experience with hospital-based care, acute services, or complex healthcare systems
• Strong command of regulatory, quality, and safety frameworks (CMS, Joint Commission, hospital accreditation)
• Proven ability to lead through complex stakeholder environments (hospitals, physicians, executives)
• Strong analytical, communication, and executive-level presentation skills
• Proficient in Excel, PowerPoint, Word, and Outlook

Nice To Haves

• Master’s preferred

Responsibilities

• Owns hospital-based safety readiness, including CMS, CLUE, Joint Commission, and hospital credentialing requirements.
• Leads real-time response for serious safety events, Immediate Jeopardy surveys, and high-risk regulatory issues across hospital programs.
• Drives consistent execution of safety dashboards, incident response, and corrective action plans across all hospital sites.
• Leads and coaches the Hospital Clinical Services leadership team (hospital-based clinical leaders, nurse managers, and regional clinical partners).
• Drives performance management, leadership capability, and succession planning for hospital clinical leaders.
• Intervenes directly in underperforming teams, high-risk relationships, or complex physician / hospital dynamics.
• Identifies underperforming hospital programs (quality, safety, throughput, or experience) and deploys focused clinical recovery plans.
• Prioritizes resources and leadership attention based on risk, regulatory exposure, and patient impact.
• Partners with hospital operations and physician leadership to stabilize and elevate high-acuity programs.
• Owns the hospital clinical strategy for the division in partnership with the DVP and hospital operations leaders.
• Leads execution of hospital-focused clinical initiatives, quality improvement plans, and standardization across all hospital partnerships.
• Ensures initiatives translate into measurable improvement in patient outcomes, safety, and compliance.
• Acts as the clinical authority for hospital partnerships, balancing regulatory rigor with operational reality.
• Works in tight partnership with hospital executives, DaVita operations leaders, and physician groups.
• Provides visible, on-site leadership in high-risk or high-growth hospital programs.

Benefits

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs
• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
• Competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees