Director Clinical Programs - Kidney Urinary

St. Joseph's Healthcare Hamilton•Area F (Chilako Valley/Dog Creek), BC

11d•CA$94 - CA$109•Onsite

About The Position

As a premier academic and research healthcare organization St. Joseph’s Healthcare Hamilton (SJHH) is committed to making a difference in people’s lives and creating a lasting future for our community through integrated health services and internationally recognized programs. Our threefold mission is to provide dynamic research revolutionary methods in health sciences education and the highest standard of clinical care in a spirit of compassion innovation and commitment. SJHH is a member of the St. Joseph’s Health System (SJHS) and is affiliated with McMaster University Mohawk College. SJHH has earned a national reputation for outstanding patient care and innovative medical and surgical treatments. The Hospital is particularly well known for excellence in respiratory care kidney and urinary care mental health and addictions surgical services cancer surgery and women’s and infants’ care. The Director is responsible for the Kidney and Urinary Clinical Program (inpatient outpatient transplant acute care dialysis at other city hospitals satellite programs all nephrology clinics and home modality dialysis). The Director has broad responsibility for regional planning and service delivery for Hamilton and Brantford region. The Director is accountable 24/7 for the leadership and direction of the programs; and setting the strategic and operational vision of these programs including volumes fiscal resources and capital planning. In partnership with the medical co-leads and in alignment with the SJHH mission vision and corporate strategic directions the Director implements the vision to advance the portfolio as a prominent leader in clinical education service and research. The Director also determines and leads all aspects of the patient care delivery system; and establishes partnerships and collaborates with community providers provincial agencies funders (OH MOHLTC ORN etc) and other external key stakeholders. Also responsible for satellite dialysis at King campus Six Nations Charlton campus and Brantford General Hospital.

Requirements

Master’s level preparation in a related health discipline or health sciences or administration
5 to 7 years previous experience
Demonstrated competence in health management
Experience in leading a diverse group of professional staff with both common and competing needs
Proven ability to communicate highly complex information both orally and in writing to a range of audiences including the general public
Advanced knowledge of management principles
Demonstrates excellence in interpersonal communication, coaching, mentoring, and team building skills that facilitate positive interactions among all members of the interdisciplinary health care teams
Demonstrates a clear understanding of the application of the appropriate legislation and the discipline specific standards of practice
Demonstrates superior understanding of systems, system analysis techniques, value analysis process, and continuous improvement principles and tools
Possesses highly developed analytical, problem-solving, critical thinking skills
Demonstrates a strong patient and customer focused philosophy in all interactions
Possesses the ability to introduce and effectively facilitate change
Analyzes research and incorporates evidence-based practice to inform clinical practice
Demonstrates effective strategies to guide and handle staff experiencing performance and/or attendance problems
Facilitates an environment that expects team members to resolve issues in a respectful, non-confrontational manner
Enhanced knowledge and expertise in coaching, facilitation, listening, group, and team skills
Progressive management experience in an academic hospital setting
Strong interpersonal communication and clinical problem-solving skills

Nice To Haves

Leadership Excellence: Mentors and coaches managers, staff, with demonstrated ability to guide and motivate multidisciplinary teams, fostering trust, accountability, and high performance.
Strategic and Analytical Insight: Skilled in evaluating complex clinical and operational issues, identifying priorities, and making sound, evidence-informed decisions.
Financial Stewardship: Proven experience overseeing budgets, monitoring performance indicators, and ensuring responsible allocation of resources to support organizational goals. Negotiates contracts (often multi-million dollar) including LHIN wide contracts as required.
Exceptional Communication: Strong verbal and written communication skills, with the capacity to convey clinical, policy, and operational matters clearly and with professionalism.
Collaborative Leadership: Ability to build effective partnerships and work seamlessly with internal teams, external stakeholders, and cross-sector colleagues at local and national levels.
Advanced Problem-Solving: Demonstrated capability to address conflicts, concerns, and operational challenges with fairness, consistency, and sound judgment.
Fosters effective employee and labour relations through knowledgeable interpretation and implementation of hospital policies and collective agreements.
Ensures effective strategies in managing staff retention and development, human rights, and employment equity.
Excellence in Patient Care Delivery: Directs practices and processes to ensure excellence in patient care delivery, education, and research in accordance with professional standards, MOHLTC, LHIN, Accreditation Canada, Research Ethics Standards, College and University training standards, and all other applicable regulations and legislation.
Establishes key performance indicators and monitors against goals and outcomes, making course corrections as required. Synthesize overall program performance and ensure areas of concern are investigated and plans developed to improve where required. Ensures all mandatory reports are produced to meet deadlines. This includes reports to VP, President, Board, LHIN, ORN, and MOHLTC.
Interfaces with all quality internal and external stakeholders, this includes Public Health, LHIN, ORN, MOHLTC, and media.
Develops pro-active programs for risk management at all levels, including patients, staff, and the organization.
Oversees all complaints, concerns, and sentinel events, ensuring prompt and thorough response. This includes analysis of program and corporate trends and leading corporate initiatives for quality improvement when required.
Corporate representative for SJHH at community HNHB LHIN and provincial and national meetings and task groups.
Champions and supports the creation of new knowledge and/or its translation into improved health or service delivery for patients.

Responsibilities

Regional planning and service delivery for Hamilton and Brantford region.
Accountable 24/7 for the leadership and direction of the programs.
Setting the strategic and operational vision of these programs including volumes fiscal resources and capital planning.
Implementing the vision to advance the portfolio as a prominent leader in clinical education service and research.
Determining and leading all aspects of the patient care delivery system.
Establishing partnerships and collaborating with community providers provincial agencies funders (OH MOHLTC ORN etc) and other external key stakeholders.
Overseeing satellite dialysis at King campus Six Nations Charlton campus and Brantford General Hospital.
Mentoring and coaching managers and staff, with demonstrated ability to guide and motivate multidisciplinary teams, fostering trust, accountability, and high performance.
Evaluating complex clinical and operational issues, identifying priorities, and making sound, evidence-informed decisions.
Overseeing budgets, monitoring performance indicators, and ensuring responsible allocation of resources to support organizational goals.
Negotiating contracts (often multi-million dollar) including LHIN wide contracts as required.
Building effective partnerships and working seamlessly with internal teams, external stakeholders, and cross-sector colleagues at local and national levels.
Addressing conflicts, concerns, and operational challenges with fairness, consistency, and sound judgment.
Fostering effective employee and labour relations through knowledgeable interpretation and implementation of hospital policies and collective agreements.
Ensuring effective strategies in managing staff retention and development, human rights, and employment equity.
Directing practices and processes to ensure excellence in patient care delivery, education, and research in accordance with professional standards, MOHLTC, LHIN, Accreditation Canada, Research Ethics Standards, College and University training standards, and all other applicable regulations and legislation.
Establishing key performance indicators and monitoring against goals and outcomes, making course corrections as required.
Synthesizing overall program performance and ensuring areas of concern are investigated and plans developed to improve where required.
Ensuring all mandatory reports are produced to meet deadlines, including reports to VP, President, Board, LHIN, ORN, and MOHLTC.
Interfacing with all quality internal and external stakeholders, including Public Health, LHIN, ORN, MOHLTC, and media.
Developing pro-active programs for risk management at all levels, including patients, staff, and the organization.
Overseeing all complaints, concerns, and sentinel events, ensuring prompt and thorough response.
Analyzing program and corporate trends and leading corporate initiatives for quality improvement when required.
Acting as a corporate representative for SJHH at community HNHB LHIN and provincial and national meetings and task groups.
Championing and supporting the creation of new knowledge and/or its translation into improved health or service delivery for patients.