Director-Clinical Operations, Maternity Services

Indiana University Health SystemIndianapolis, IN
Onsite

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do . Indiana University Health is seeking individuals who embody these values to join our leadership team in the role of Director - Clinical Operations, Maternity Services The Director of Clinical operations will lead the strategic and operational direction of Maternity Services, advancing exceptional care experiences for patients, families, and team members. This role provides administrative leadership for a multidisciplinary care center, with responsibility for clinical quality, service excellence, operational performance, and resource stewardship. The Director partners with clinical and operational leaders to develop and execute business and unit plans that improve outcomes, elevate customer service, and support efficient, sustainable care delivery. This position aligns the care center’s vision and priorities with Riley Children’s Hospital’s mission, values, and excellence goals across people, service, financial, and clinical performance. The Director may hold 24-hour accountability for assigned operations and is expected to foster a collaborative, high-performing environment focused on safety, quality, innovation, and continuous improvement.

Requirements

  • Masters of Nursing or related field is required or actively enrolled.
  • An active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
  • Graduated from a nationally accredited nursing program.
  • Basic Life Support certification through the AHA.
  • Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
  • Completion of Clinical Specialty Professional Certification within 1 year upon meeting eligibility requirements.
  • 7-10 years of relevant experience.

Responsibilities

  • Lead the strategic and operational direction of Maternity Services, advancing exceptional care experiences for patients, families, and team members.
  • Provide administrative leadership for a multidisciplinary care center, with responsibility for clinical quality, service excellence, operational performance, and resource stewardship.
  • Partner with clinical and operational leaders to develop and execute business and unit plans that improve outcomes, elevate customer service, and support efficient, sustainable care delivery.
  • Align the care center’s vision and priorities with Riley Children’s Hospital’s mission, values, and excellence goals across people, service, financial, and clinical performance.
  • Hold 24-hour accountability for assigned operations.
  • Foster a collaborative, high-performing environment focused on safety, quality, innovation, and continuous improvement.
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