Director Client Services (Remote)

CloudKettle Inc•Halifax, NS

6d•Remote

About The Position

At Ateko, a Bell Canada Company, we empower some of the world's largest enterprises to harness the full potential of their technology platforms. We're looking for a Director, Client Services: Revenue Operations who can jump right in - someone who is a creative thinker with an eye for technical details, passionate about problem-solving, building relationships, and connecting with customers and colleagues. Ateko is seeking a Director, Client Services: Revenue Operations who will serve as a thought leader and the most critical strategic partner for our largest enterprise clients. In this role, you are not just a sales professional; you are the orchestrator of transformation, the trusted C-suite advisor, and the central champion for revenue growth through the Salesforce ecosystem. You will leverage your deep business acumen and sales expertise to build lasting executive relationships, drive new client acquisition, and expand our retainer-based book of business while ensuring our "white glove service" reputation translates into measurable success and sustainable revenue growth.

Requirements

5+ years of proven experience selling to C-suite leaders with demonstrated ability to clearly communicate compelling value propositions of complex solutions
Proven success as a dedicated Executive Sponsor for the entire project lifecycle, ensuring a white-glove experience and acting as a consistent client advocate.
Proven track record of building and maintaining relationships with C-suite clients and key decision-makers
Strong attention to detail and excellent verbal and written communication skills, with ability to interact effectively at all organizational levels
Demonstrated analytical and problem-solving skills with ability to work independently in fast-paced, fluid environments
Experience with Salesforce technologies, certifications, or working at a Salesforce System Integrator
Familiarity with the technical consulting industry and enterprise software solutions, proven ability to challenge the status quo.
You are a Canadian citizen, a Permanent Resident of Canada, or hold a valid work permit.
Proficiency in both English and French is a requirement

Responsibilities

Act as Executive Sponsor and lead for top-tier clients, providing strategic guidance and Revenue Operations best practices
Build and maintain a retainer-based book of business, driving sales growth through targeted client acquisition
Directly contribute to and oversee significant ARR volume by improving client health and demonstrating measurable value
Manage the entire sales process from prospecting to close and renewal across multiple opportunities simultaneously
Communicate compelling value propositions clearly to C-suite leaders, demonstrating ROI through recommended Salesforce solutions
Represent Ateko as a sought-after speaker and thought leader in the Salesforce ecosystem
Oversee delivery of client work for retainers and project engagements, ensuring client satisfaction and success
Collaborate with Project Managers, Architects and team members on requirements gathering, design, development, and testing
Act as a mentor to team members, sharing domain expertise to grow the practice and reinforce company values

Benefits

Competitive salary, training, and health coverage
Flexibility: More than half of our team works remotely, and our culture and policies are designed to support work-life balance, no matter where you are.
Professional Growth: Share your expertise on our blog or speak at international conferences—we'll help you build your professional profile.
Work-Life Balance: 3 weeks vacation, and 10 additional personal days are available, as we recognize the importance of downtime to recharge.
Peer Recognition: Celebrate wins with peer-nominated awards and performance bonuses.
Diversity and Inclusion: We strive for a gender-balanced workplace with a near 50/50 split of male and female-identifying employees, and we recognize our diversity as one of our greatest strengths
Giving Back: As a Pledge 1% company, we dedicate time and resources to making a positive impact. Employees have 20 working hours per year to spend doing volunteer work at the organization of their choice.
A competitive salary where your performance is rewarded (65% Base, 35% Performance-Based structure)
The opportunity to work at a fast-scaling organization servicing some of the largest and most exciting companies in the world
A flat and modern work culture, with direct access to the leadership team
Flexible work environment
Medical and dental benefits
Subsidized career training, including coverage of certification tests
3 weeks vacation
10 personal days to use for mental health, sickness and family emergencies
We value giving back to our community - you get 20 hours of your workday over the year to spend doing volunteer work for an organization you chose.