Director, Client Services (Government Relations)

AvōqWashington, DC
$105,000 - $150,000Hybrid

About The Position

This role is for a Director, Client Services within Government Relations. The ideal candidate is a natural organizer, a bridge builder capable of fostering relationships with diverse clients, a strong leader with a growth and innovation mindset, and someone fully engrossed in the federal policy environment. The position involves strategic planning for client priorities, policy support, identifying engagement opportunities, managing research deliverables, and supervising a research team and junior staff. It also includes marketing and business development efforts, collaborating on new business opportunities, developing new client deliverables, representing the company at events, coordinating bipartisan activities, managing client work and outreach, liaising with outside counsel for compliance, and maintaining knowledge of relevant issues.

Requirements

  • 5-7 years of administrative/executive support/operations management experience, preferably including experience on the Hill, Lobbying or a professional services including in a government relations/public affairs setting
  • Strong communication skills
  • Ability to multi-task in a fast-paced environment, with limited supervision, while keeping a professional demeanor
  • Strong skills with Microsoft Office (Work, Excel, PowerPoint, Outlook)
  • Ability to manage multiple projects and deliverables simultaneously
  • Exceptional attention to detail
  • A positive, professional and “can-do” attitude, as well as being flexible and adaptive to a changing environment

Responsibilities

  • Work with client leads to develop short-and-long-term strategy around key client priorities.
  • Provide policy support.
  • Identify industries or clients in need of engagement based on current political or policy environment.
  • Manage and delegate the Research Team’s hearing coverage and completion of internal and client legislative, public policy, and political research deliverables.
  • Supervise & mentor research team and junior staff.
  • Partner with the marketing team to cultivate leadership opportunities and business development opportunities for the GR team.
  • Collaborate across internal functions to prepare memos, decks, coordinate background research, etc. in support of new business opportunities.
  • Develop new deliverables and add-ons for clients on both sides of the business– both for new clients in the “pitch” or business development stage, and for existing clients.
  • Represent Avoq at conferences/events.
  • Streamline, coordinate, and enhance bi-partisan activities for fundraisers and with client PACS
  • Increased client work and management, inclusive of help staff fly-ins and other outreach as needed.
  • Liaise with outside counsel to ensure strict adherence to ethical standards, compliance with laws and regulations, and other required filings
  • Maintain familiarity with and knowledge of issues important to GR clients, GR team members, and Avoq overall

Benefits

  • 100% Company-paid Medical, Dental and Vision insurance
  • Paid parental leave
  • 401(k) contributions
  • Flexible, hybrid work arrangements with 4 days in office
  • 12 paid company holidays per year, up to 39 days individual paid time off
  • Winter break: Offices close the last week of the year
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