Director, Client Services (Government Relations)

Avōq•Washington, DC

5d•Hybrid

About The Position

Avōq is seeking a Director, Client Services with a focus on Government Relations. This role requires a natural organizer who can systematize and create order, a bridge builder capable of fostering relationships with and advocating for diverse clients, and a strong leader with a growth and innovation mindset. The ideal candidate is fully engrossed in the federal policy environment. The position involves strategic planning, policy support, client engagement, managing research deliverables, supervising staff, and contributing to marketing and business development efforts. The role also includes developing new client offerings, representing the company at events, coordinating bipartisan activities, and ensuring ethical compliance.

Requirements

5-7 years of administrative/executive support/operations management experience, preferably including experience on the Hill, Lobbying or a professional services including in a government relations/public affairs setting.
Strong communication skills.
Ability to multi-task in a fast-paced environment, with limited supervision, while keeping a professional demeanor.
Strong skills with Microsoft Office (Work, Excel, PowerPoint, Outlook).
Ability to manage multiple projects and deliverables simultaneously.
Exceptional attention to detail.
A positive, professional and “can-do” attitude, as well as being flexible and adaptive to a changing environment.

Responsibilities

Work with client leads to develop short-and-long-term strategy around key client priorities.
Provide policy support.
Identify industries or clients in need of engagement based on current political or policy environment.
Manage and delegate the Research Team’s hearing coverage and completion of internal and client legislative, public policy, and political research deliverables.
Supervise & mentor research team and junior staff.
Partner with the marketing team to cultivate leadership opportunities and business development opportunities for the GR team.
Collaborate across internal functions to prepare memos, decks, coordinate background research, etc. in support of new business opportunities.
Develop new deliverables and add-ons for clients.
Represent Avoq at conferences/events.
Streamline, coordinate, and enhance bi-partisan activities for fundraisers and with client PACS.
Increased client work and management, inclusive of help staff fly-ins and other outreach as needed.
Liaise with outside counsel to ensure strict adherence to ethical standards, compliance with laws and regulations, and other required filings.
Maintain familiarity with and knowledge of issues important to GR clients, GR team members, and Avoq overall.