Director, Client Platform Engineering

Workday•Pleasanton, CA

4d•Hybrid

About The Position

The Client Platform team, part of Business Technology (BT) at Workday, is responsible for managing, securing, and optimizing every end-user device across our global workforce. We build the digital foundation that enables employees to work securely and seamlessly from anywhere. Managing a hybrid ecosystem of macOS, Windows, iOS, and Android devices, our team sits at the vital intersection of endpoint management, enterprise security, and employee experience. We are looking for a dynamic, high-ownership Director of Client Platforms to lead our global endpoint engineering and management organization. Operating with a high sense of urgency, you will drive the strategy, lifecycle, and security posture for thousands of endpoints. You are a decisive leader who excels at cross-functional partnership - working hand-in-hand with Information Security to enforce zero-trust policies, maintain patching cadences, and leverage AI to automate device provisioning, L2 ticket resolution, and fleet compliance.

Requirements

10+ years of enterprise IT leadership experience, with at least 4+ years leading global teams focused on client platform engineering, endpoint management, or desktop infrastructure.
4+ years of experience managing diverse fleet architectures at scale (25,000+ endpoints across macOS, Windows, iOS, and Android).
5+ years of experience with enterprise MDM/UEM platforms, specifically Jamf Pro and Microsoft Intune.
Demonstrated track record of partnering with Security teams to meet SLAs on OS/application patching, EDR deployments, and compliance reporting.
AI domain fluency, including a practical understanding of modern AI capabilities, limitations, governance considerations, and responsible enterprise application.
Demonstrated experience managing multi-million-dollar IT software budgets and leading complex enterprise vendor negotiations.
Experience operating within high-growth Bay Area technology companies.
Expertise in zero-touch deployment models (Apple Business Manager/DEP, Windows Autopilot) and identity integrations (Okta, Entra ID).
Strong familiarity with regulatory compliance frameworks (SOC2, ISO 27001, HIPAA) and EDR platforms (CrowdStrike, SentinelOne).

Responsibilities

Define and execute the global hardware, OS, and endpoint management strategy across Apple (macOS/iOS) and PC/Android ecosystems to ensure a premium employee experience without compromising security.
Work in lockstep with the Information Security team to establish, measure, and enforce robust endpoint security baselines, zero-trust access controls, disk encryption, and rapid patching/vulnerability remediation.
Leverage AI capabilities and automated workflows to accelerate device onboarding/offboarding, streamline configuration enforcement, and drive intelligent ticket deflection for endpoint-related L2/L3 issues.
Direct, develop, and scale a high-performing team of endpoint engineers, architects, and platform leads operating across time zones.
Own and optimize our core platform stack, including Jamf Pro, Microsoft Intune, Endpoint Detection and Response (EDR) agents, and zero-touch deployment pipelines (Apple Business Manager, Autopilot).
Drive global hardware procurement strategies, manage OEM relationships (Apple, Dell, Lenovo), oversee hardware refresh cycles, and manage software licensing costs to maximize ROI.