Director - Change Risk Management (Control Management)

American ExpressNew York, NY
$123,000 - $215,250Hybrid

About The Position

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The objective of the GCS Control Management Go to Market (GTM) / New Product Governance (NPG) team is to provide subject matter expertise on specific GTM / NPG to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence. The GCS Control Management Risk ID, Assessment, Testing and Reporting team is responsible for identifying, assessing, mitigating, and monitoring Risk to support our business partners in enabling innovation while maintaining a strong and effective control environment. We are seeking a Director – Change Risk Management & Governance (Control Management) to help shape and strengthen how risk is identified, governed, and managed across strategic business transformation initiatives. In this first-line risk management leadership role, you will partner closely with business, technology, and risk stakeholders across the enterprise to help ensure strategic change initiatives are implemented with strong governance, a customer focus, effective controls, and alignment to enterprise risk standards. This is a highly visible leadership role offering the opportunity to shape and enhance change risk management frameworks, influence enterprise-wide governance practices, and help drive a proactive risk culture across a complex and evolving business environment. Success in this role requires strong operational risk expertise, executive presence, and the ability to lead cross-functional collaboration in support of business innovation. The ideal candidate brings strong operational risk expertise, strategic thinking, and the ability to lead through collaboration, influence, and change.

Requirements

  • Strong operational risk expertise
  • Executive presence
  • Ability to lead cross-functional collaboration in support of business innovation
  • Strategic thinking
  • Ability to lead through collaboration, influence, and change

Responsibilities

  • Partner closely with business, technology, and risk stakeholders across the enterprise to help ensure strategic change initiatives are implemented with strong governance, a customer focus, effective controls, and alignment to enterprise risk standards.
  • Help shape and enhance change risk management frameworks.
  • Influence enterprise-wide governance practices.
  • Help drive a proactive risk culture across a complex and evolving business environment.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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