Director, Change Management, BGIA

Johnson & Johnson Innovative Medicine•Hopewell Township, NJ

3d•$164,000 - $282,900•Hybrid

About The Position

This position leads the Change Management Center of Excellence (CoE) within the Business Growth, Innovation & Advocacy (BGIA) organization and serves as the enterprise change management leader for Global Development (GD). The role is responsible for advancing change management capabilities across GD while maintaining an integrated view of significant initiatives occurring across Global Development. The Change Management CoE provides enterprise change leadership to strengthen change effectiveness, coordinate change initiatives across divisions, connect GD priorities with the broader R&D change landscape, and ensure strategic priorities are translated into disciplined execution in alignment with R&D change management strategies. Reporting to the Senior Director, GD Strategic Planning, the Director is accountable for the leadership and performance of the CoE, including its strategy, operating model, governance, and ways of working. In partnership with Therapeutic Areas, functional leaders, strategic priority teams, and R&D stakeholders, the Director maintains visibility to major changes occurring across GD, helping leaders understand cumulative impacts, dependencies, risks, and opportunities to better align and sequence change efforts. The role requires a highly collaborative leader who can influence without authority, build strong cross-functional relationships, and remain closely connected to evolving business priorities to drive successful implementation and adoption of change. The Director is expected to bring practical change leadership expertise and maintain, or be willing to maintain, a recognized change management certification (e.g., Prosci, ACMP CCMP, or equivalent).

Requirements

BA/BSc or equivalent required; MBA or other advanced degree in Organizational Development, Behavioral Science, or related discipline preferred
Active certification in change management is preferred / expected — Prosci Certified Change Practitioner, ACMP Certified Change Management Professional (CCMP), or equivalent recognized credential; however, demonstrated practical experience driving complex change, influencing senior stakeholders, and achieving adoption outcomes is more important than credentials alone. Advanced or master-level certification preferred
A minimum of 8 years of relevant experience required, including demonstrated leadership of large-scale change programs
In-depth understanding of drug development and the Pharmaceutical industry preferred; change leadership experience in other regulated industries is useful
Demonstrated success leading or establishing a Change Management CoE, Program Management Office, Transformation Office or comparable portfolio-level capability is preferred
Demonstrated executive presence, social emotional intelligence, and the ability to partner effectively with cross-functional leaders in a matrixed company is a must
Highly collaborative leader able to influence without authority across divisions and functions
Strategic mindset with the ability to translate strategy into structured, measurable change execution
Independent thinker who brings new ideas forward, learns quickly in evolving environments, and actively scans outside of J&J for emerging change management practices, tools, and certifications
Management consulting or consulting-style experience is preferred, given the need for structured problem solving, ambiguity management, stakeholder influence, and practical advisory support to business owners
Demonstrated commitment to advancing and continuously improving change management capabilities across GD is required
Demonstrated ability to drive impact through coaching, collaboration, and capability building with direct reports, project teams, and practitioner community members is required
Strong facilitation skills to run effective meetings and workshops that result in clear decisions and assigned next steps
Proficient in the use of Microsoft Office applications: PowerPoint, Word and Excel.
Drives a Credo-based culture with a diverse and inclusive environment

Nice To Haves

MBA or other advanced degree in Organizational Development, Behavioral Science, or related discipline
Active certification in change management is preferred / expected — Prosci Certified Change Practitioner, ACMP Certified Change Management Professional (CCMP), or equivalent recognized credential
Advanced or master-level certification preferred
In-depth understanding of drug development and the Pharmaceutical industry
Change leadership experience in other regulated industries
Demonstrated success leading or establishing a Change Management CoE, Program Management Office, Transformation Office or comparable portfolio-level capability
Management consulting or consulting-style experience

Responsibilities

Establish and continuously evolve GD's change management methodology, frameworks, standards, playbooks, tools, and measures of success while applying certified change management methodologies (Prosci ADKAR, ACMP standards, or equivalent) to drive structured adoption
Operate a scalable support model that provides direct delivery, advisory support, connection to change management support, and/or self-service toolkits based on scale and initiative needs; develop a framework to assess which level of support model is needed
Build change management capabilities across GD through coaching, training, communities of practice, and leadership engagement
Define and implement scalable structures, needs-assessment approaches, tools, coordination models, and resource expectations required to advance change delivery across the portfolio
Partner with project sponsors, business owners, project managers, and division change leads to ensure each initiative is supported by an appropriately scoped change plan and change management toolkits with clear ownership
Coordinate related change initiatives across GD to promote alignment and reduce duplication
Ensure alignment with R&D change management strategies and collaborate among change leaders across R&D
Establish and oversee standard performance indicators and governance forums to monitor portfolio-level change health and adoption outcomes
Continuously assess emerging change management practices, tools, and certifications to keep the CoE leading-edge and ensure benchmarking against peer pharma companies and other large companies
Develop and maintain an integrated GD-wide change management strategy aligned to GD and R&D priorities
Keep track of key initiatives occurring across GD and assess the cumulative impact of change across stakeholder groups to identify potential change saturation, competing priorities, adoption risks and sequencing opportunities
Provide leadership with actionable insights regarding organizational readiness, change capacity, risks and mitigation strategies
Operate on a single connected cadence with the Communications CoE so change initiatives and communications plans move together as one source of truth
Partner with the Director, GD Communications to align messaging, channels (Town Halls, Credo, newsletters, councils), and audience strategy to active change programs
Ensure cross-divisional consistency in tone, standards, and stakeholder engagement across GD
Invest in people and culture by driving transformation initiatives centrally, managing change, and ensuring talent and culture strategies are pulled through effectively across GD
Build internal change capability through leader coaching, curated toolkits, and a recognized practitioner community within GD
Embed Credo-based behaviors and GD identity into the design and delivery of change programs; partner with HR and L&D on culture pull-through
Manage change management resources and external partners to ensure effective and disciplined support for enterprise priorities
Partner with Finance and BGIA leadership to provide transparency on change-related investments

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year (varies by state)
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year