Director, Chains

Pernod Ricard•Miami, FL

14h•Hybrid

About The Position

The Director, Chains will lead Pernod Ricard’s enterprise‑level partnerships with key On-Premise chain customers, driving sustainable growth and strengthening brand presence across priority channels. This role is accountable for shaping and executing strategic account plans, optimizing performance through data‑driven insights, and aligning cross‑functional teams around shared commercial objectives. As a commercial leader, this position balances relationship management, strategic planning, and operational excellence while embodying Pernod Ricard’s values.

Requirements

Minimum of 10 years of experience in account management or business development roles within beverage alcohol, consumer goods, or a comparable industry.
Proven experience leading strategic chain or enterprise‑level customer partnerships.
Demonstrated ability to analyze data, develop account strategies, and deliver measurable commercial results.

Responsibilities

Cultivate and sustain strong, senior‑level relationships with key chain partners to drive mutual, long‑term success.
Develop and execute tailored account strategies that align customer priorities with Pernod Ricard’s commercial and brand objectives.
Leverage market intelligence, category insights, and competitive analysis to identify growth opportunities and enhance the end‑to‑end customer experience.
Analyze sales performance, market trends, and customer data to inform strategic planning and commercial decision‑making.
Establish and utilize robust KPI reporting to track performance, assess progress against goals, and drive continuous improvement initiatives.
Partner cross‑functionally with Sales, Marketing, Supply Chain, and Finance to enhance product offerings, activation, and service delivery.
Own and manage account‑related budgets, ensuring alignment with strategic priorities and disciplined financial stewardship.
Optimize resource allocation to maximize return on investment and accelerate revenue growth.
Conduct regular financial and business reviews to identify risks, opportunities, and areas for improvement.
Clearly communicate account strategies, priorities, and performance insights to internal and external stakeholders.
Engage customers to deeply understand their objectives, needs, and expectations, ensuring alignment with Pernod Ricard’s values and standards.
Promote a culture of transparency, alignment, and shared purpose across teams and leadership levels.