About The Position

The Director of Program Management & Strategic Operations reports to the VP of WW Portfolio Strategy, Cell Therapy Medical. The Director leads a team of Program Managers supporting Global and US Cell Therapy Medical Affairs and drives strategic operations across the medical organization. In partnership with Medical Affairs leadership, the role translates strategic priorities into coordinated plans, disciplined execution, governance, and measurable outcomes. The Director coaches and develops Program Managers, advances enterprise initiatives, supports organizational planning and business operations, and enables cross-functional execution across Cell Therapy Medical. The position serves as a connector across Medical Affairs, Commercial, Finance, Corporate Affairs, and enterprise partners to support alignment, transparency, and execution of critical priorities. The role leads team and talent development; strategic planning and operational excellence; enterprise programs and special initiatives; financial and resource management; and stakeholder engagement. It oversees annual functional planning, goal setting, budget planning, business reviews, governance, performance indicators, dashboards, and continuous improvement. It also leads high-impact, cross-functional initiatives, identifies dependencies and risks, supports organizational transformation and change management, and serves as operational lead for initiatives involving portfolio strategy, congress excellence, AI adoption, data and analytics, organizational effectiveness, and business transformation.

Requirements

  • Bachelor’s degree required.
  • At least 8 years of experience in pharmaceutical, biotechnology, healthcare, consulting, or related industries.
  • Demonstrated ability to lead complex cross-functional programs and enterprise initiatives.
  • Experience managing, coaching, and developing teams.
  • Strong business operations, planning, governance, and project management experience.
  • Excellent verbal and written communication skills, including executive-level presentations and facilitation of cross-functional discussions.
  • Ability to influence senior leaders, build alignment, and drive execution across matrix organizations.

Nice To Haves

  • Advanced degree.
  • Cell therapy, oncology, hematology, or Medical Affairs experience.
  • Experience supporting global organizations.
  • Experience leading organizational transformation or strategic operations functions.
  • PMP certification or equivalent project management experience.
  • Experience with portfolio management, business planning, and organizational effectiveness initiatives.

Responsibilities

  • Lead, coach, and develop Program Managers supporting Cell Therapy Medical priorities across global and US teams.
  • Establish expectations, development plans, and succession strategies for team members, and foster an accountable, collaborative, high-performing culture.
  • Build project management capability, standard practices, and operational excellence across the organization.
  • Partner with Medical Affairs leadership to translate strategy into operational plans, milestones, and measurable deliverables.
  • Drive annual functional planning, goal setting, budget planning, and business reviews.
  • Establish governance processes for prioritization, decision making, resource allocation, and execution.
  • Lead continuous improvement initiatives to streamline processes, improve efficiency, and reduce complexity.
  • Develop performance indicators and dashboards to monitor organizational effectiveness and execution progress.
  • Lead high-impact enterprise initiatives across Cell Therapy Medical and broader BMS organizations.
  • Coordinate complex cross-functional programs involving multiple stakeholders, workstreams, and senior leaders.
  • Identify dependencies, risks, and opportunities, and develop mitigation plans.
  • Support organizational transformation, change management, and implementation of new operating models.
  • Serve as operational lead for strategic initiatives related to portfolio strategy, congress excellence, AI adoption, data and analytics, organizational effectiveness, and business transformation.
  • Lead organization-wide budget management, including annual planning, forecasting, tracking, and financial stewardship.
  • Monitor resource allocation and utilization across strategic initiatives and identify opportunities to optimize investments and operational efficiency.
  • Partner with Finance and functional leaders on budget governance and business planning.
  • Build partnerships across Medical Affairs, Clinical Development, Commercial, Corporate Affairs, Compliance, Finance, and external stakeholders when appropriate.
  • Advise senior leaders on organizational priorities, operational opportunities, and execution challenges.
  • Influence across a matrix organization and align stakeholders around shared objectives.

Benefits

  • Potential eligibility for discretionary incentive cash and stock opportunities.
  • Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings.
  • Flexible Time Off (FTO) for eligible U.S.-based exempt employees, subject to manager approval.
  • Paid company holidays; the posting specifies 11 per year for eligible employee groups.
  • Additional time-off benefits may be available depending on eligibility, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves for medical, personal, parental, caregiver, bereavement, or military needs.
  • Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
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