Director, Care Services (DC/MD/VA)

The ALS Association•Arlington, VA

8d•$69,293 - $92,990

About The Position

The ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at www.als.org POSITION SUMMARY: Reporting to the Managing Director, Care Services this position will collaborate on the development, implementation, monitoring, and adapting programs and services associated with care services priorities as defined in The Association’s Care Services Strategic Implementation Plan. Works with the Territory Executive and other Association staff to develop strong partnerships with internal and external key stakeholders with the objectives of continuous quality improvement, consistency, and increased access to programs and services.

Requirements

Bachelor's Degree (BA) from four-year college or university, or the equivalent combination of education and experience.
5+ years of progressive leadership experience in a non-profit setting.
Experience working with people living with motor neuron diseases and healthcare knowledge preferred.
Supervisory experience working with various nursing and allied health professionals and administrative personnel.
Excellent written and oral communications skills.
Computer skills required: (Accounting Software; Contract Management Systems; Development Software; Human Resource Systems; Microsoft Office; Payroll Systems; Project Management Software; Video Conferencing Software such as Zoom and Teams.)
Ability to travel on Association business as required.

Nice To Haves

Master’s degree preferred.

Responsibilities

Implement operational plans in support of the strategic plan and the territory.
Assists and consults as needed with complex situations. May attend ALS clinics and provide care consultations during routine visits
Collaborate to ensure policies and procedures defining the delivery of services to people living with ALS, caregivers, families, and community partners by Care Services staff are consistent with industry and The Association standards.
Collaborate with Associate Director to provide oversight to programs and services and build new partnerships to support existing programs. Provide information to Resource & Referral hub regarding new or existing resources.
In collaboration with the Managing Director Care Services establish strategic community and professional partnerships and collaborations.
Assess and evaluate Care Services Programs and make recommendations for updates and improvements to Managing Director Care Services. Offer recommendations for future programs.
Ensure files and databases are used consistently across territories.
Develop and maintain clinic relationships through bi-annual or quarterly review meetings with clinic Neurologists and coordinators. In collaboration with Managing Director of Care Services
Provide professional in-service educational programs to ALSA staff and healthcare professionals such as: home health and hospice agencies, Durable Medical Equipment (DME) providers, and Skilled Nursing Facilities.
Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics.
Offer recommendations concerning current or future programs
Hire, supervise, and provide leadership to a staff of licensed professionals and care services support personnel with responsibility to orient, train, assign work and outline scope of authority for care services staff and/or outreach professionals.
Provide oversight to assigned program budget and monitor expenditures. Assist with management of local and state grants.