Director, Care Continuum

Sutter Health•Palo Alto, CA
•$187,886 - $300,622

About The Position

Provides administrative and clinical leadership for assigned outpatient/clinic service line(s) of an affiliate or geographic area. Establishes and implements goals, standards and practices that guide and support patient care initiatives while ensuring the delivery of high-value quality care and exceptional care experiences. Develops and fosters a solid partnership with physicians, medical staff and Sutter Health leaders, care teams and other employees to facilitate and collaborate on initiatives, to resolve operational challenges and/or to improve processes. Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit or affiliate goals and initiatives, including business, operations, and/or organizational priorities. Sets priorities and allocates resources to align with business objectives and annual plan. Develops and establishes the direction of policies and procedures, and sets a structure for providing safe, consistent and effective patient care.

Requirements

  • Bachelor's degree in Administration, Management or related field, or graduate of an accredited school of nursing.
  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • 12 years recent relevant experience.
  • Knowledge of all aspects of the practice management environment including scope of practice issues and care center, site and/or specialty operations.
  • Knowledge of state, regulatory, CMS, and accrediting requirements.
  • Knowledge of implementing and leading quality improvement programs and initiatives.
  • Knowledge of the healthcare system, billing processes, clinical procedures, budget preparation, staffing models, employee regulations, and previous interaction with physicians in a management role.
  • Ability to establish and maintain cooperative working relationships with physicians, senior management, managers and care center staff.
  • Knowledge of physician office operations and reimbursement procedures.
  • Ability to lead professionals, influence collaboration, and to conduct and interpret quantitative/qualitative analysis.
  • Proven leadership skills in project management, consulting, and communication skills.
  • Business and analytical skills, including financial planning and assessment.
  • Proficient in both written and verbal communication.
  • Ability to exercise initiative, judgment, problem solving, and decision making.

Nice To Haves

  • Experience with Lean production in ambulatory healthcare desired.

Responsibilities

  • Provides administrative and clinical leadership for assigned outpatient/clinic service line(s) of an affiliate or geographic area.
  • Establishes and implements goals, standards and practices that guide and support patient care initiatives while ensuring the delivery of high-value quality care and exceptional care experiences.
  • Develops and fosters a solid partnership with physicians, medical staff and Sutter Health leaders, care teams and other employees to facilitate and collaborate on initiatives, to resolve operational challenges and/or to improve processes.
  • Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit or affiliate goals and initiatives, including business, operations, and/or organizational priorities.
  • Sets priorities and allocates resources to align with business objectives and annual plan.
  • Develops and establishes the direction of policies and procedures, and sets a structure for providing safe, consistent and effective patient care.

Benefits

  • Comprehensive benefits package
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