Director, Capital Markets Program Lead

RBC • Toronto, ON

1d • Onsite

About The Position

Member of the RBC Capital Markets Client Lifecycle Management Group, under the COO Function. A people manager and a major contributor to the team’s deliverables in the capacity of Director, Program Lead for the strategic End-to-End Client Lifecycle Management Program.

Requirements

• Director: 10-15 years of management consulting work experience (ideally strategy, efficiency, and business operating model) with demonstrated track record of thought leadership, strong business analysis and business communication skills.
• Advanced knowledge and passion for capital markets, data analytics, business financials.
• Advanced proficiency with Excel (financial modelling, pivot tables, lookups) and PowerPoint (strong storyboarding of executive level presentations).
• Strong verbal and written communication skills with comfort reviewing and presenting complex documentation with senior executives / CxOs and demonstrated ability in stakeholder and relationship management.
• Demonstrates resourcefulness and enjoys working in a fast-paced, high-performance environment with multiple and evolving demands, solving complex ambiguous business problems and non-standard working hours.
• Undergraduate university degree required.

Nice To Haves

• Previous experience leading an end-to-end client onboarding / KYC transformation program in a Capital Markets domain.
• Understanding of risk management and financial performance management.
• Industry recognized Project Management accreditation.
• Masters university degree (e.g. MBA, MFin, etc.).

Responsibilities

• Support the Client Lifecycle Management Group (CLMG) in the delivery of assigned projects, major initiatives, and business management / regulatory requests.
• Apply knowledge of the Capital Markets industry and direct project leaders in the definition & execution of projects plans, managing executive sponsors, and identifying and managing project risks & issues.
• Regularly provide executive sponsors project status, milestones, achievements, and risks / issues in both formal and informal settings.
• Provide the team guidance on the creation of project artifacts and provide real-time feedback and coaching to improve quality and capabilities of the team.
• Ensure we are leveraging enterprise standards and templates.
• Own key relationships with the Businesses and Functions, as well as broadly across RBC, to facilitate project execution and the transfer of knowledge after project completion.
• Apply strong business acumen and strategic / financial analysis to execute on assigned projects and/or project tasks, including planning, analysis, assessment of alternatives / develop recommendations, and communication of results.
• Provide focus and clarity in establishing individual goals, driving performance management, supporting career development / mobility and rewarding strong performance.
• Responsible for hiring of open roles on the team, including role posting and interviewing candidates.
• Contribute to annual capex planning, prioritization and direction setting, as well as project financials for CLMG.
• Develop metrics and measurement criteria to assess performance against goals and KPIs and coordinate addressing opportunities and issues identified.
• Ensure that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals.
• Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross enterprise mindset.
• Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities.
• Provide coaching and mentoring to the team’s Associates / Analysts.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

What This Job Offers

• Job Type: Full-time
• Career Level: Director