Director Business Transformation (Work and Asset Management)

American Electric Power • New Albany, OH

1d • Onsite

About The Position

The Director, Business Transformation is a strategic leadership role involved in driving transformation initiatives within the Transmission organization. Works across Transmission Field Services, Operations, Projects (In-Service and As-builts), to improve processes and supporting systems for asset management and field work execution including capture of conditions against assets, auto-generation of workorders based on conditions. This role reports to the VP, Transmission Center of Excellence, this role will lead cross-functional efforts to identify process improvement opportunities, establish key performance indicators, implement innovative solutions, and enhance organizational effectiveness. Consolidates requirements from FAC-008 and Wildfire Mitigation Plans and translates into end-to-end process, data and system enhancements to facilitate adherence. The Director will serve as a key change agent, aligning transformation efforts with organizational goals, regulatory requirements, and industry best practices.

Requirements

• Bachelor’s degree in Business Administration, IT, Engineering, Operations Management, or related field.
• Minimum of 8 years of experience in utility or field services industry.
• Proven track record of engaging in cross-functional transformation efforts in the utility or related industry.
• Strong strategic thinking and leadership capabilities.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to navigate ambiguity and drive results in a complex organizational environment.
• Innovative mindset with a commitment to continuous improvement.

Nice To Haves

• MBA or advanced degree preferred.
• PMP, Lean, Six Sigma, or other transformation-related certifications preferred.

Responsibilities

• Lead the design and execution of transformation strategies aligned with the Transmission CoE vision.
• Partner with Transmission leaders to identify and prioritize high-impact transformation opportunities.
• Oversee end-to-end process improvement initiatives across transmission operations.
• Introduce and scale innovative methodologies, including Lean, Six Sigma, and Agile practices.
• Develop and monitor KPIs to measure transformation success and ensure alignment with strategic goals.
• Utilize data analytics to inform decision-making and track performance improvements.
• Lead change management efforts to ensure successful adoption of new processes and technologies.
• Develop communication and training plans to support transformation initiatives.
• Build and lead a high-performing transformation team.
• Coach and mentor staff and stakeholders on continuous improvement tools and techniques.
• Collaborate with internal and external stakeholders to ensure alignment and support for transformation efforts.
• Facilitate leadership workshops and progress report-outs to drive accountability and transparency.

Benefits

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director