Director Business Transformation (Special Projects)

American Electric Power • Tulsa, OK

1d • Onsite

About The Position

The Director, Business Transformation is a strategic leadership role involved in driving transformation initiatives within the Transmission organization. Reporting to the VP, Transmission Center of Excellence, this role will lead cross-functional efforts to identify process improvement opportunities, establish key performance indicators, implement innovative solutions, and enhance organizational effectiveness. The Director will serve as a key change agent, aligning transformation efforts with organizational goals, regulatory requirements, and industry best practices. Leads continuous improvement cohorts and coaches participants in development of capabilities and execution of improvement initiatives. Maintains continuous improvement community of practice. Leads special projects within Transmission at the direction of Transmission President or VP, Business Transformation.

Requirements

• Bachelor’s degree in Business Administration, Engineering, IT, Industrial Engineer, Operations Management, or related field.
• Minimum of 8 years of experience in utility industry.
• Proven track record of engaging in cross-functional transformation efforts in the utility or related industry.
• Strong strategic thinking and leadership capabilities.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to navigate ambiguity and drive results in a complex organizational environment.
• Innovative mindset with a commitment to continuous improvement.

Nice To Haves

• MBA or advanced degree preferred.
• PMP, Lean, Six Sigma, or other transformation-related certifications preferred.

Responsibilities

• Lead the design and execution of transformation strategies aligned with the Transmission CoE vision.
• Partner with Transmission leaders to identify and prioritize high-impact transformation opportunities.
• Oversee end-to-end process improvement initiatives across transmission operations.
• Introduce and scale innovative methodologies, including Lean, Six Sigma, and Agile practices.
• Develop and monitor KPIs to measure transformation success and ensure alignment with strategic goals.
• Utilize data analytics to inform decision-making and track performance improvements.
• Lead change management efforts to ensure successful adoption of new processes and technologies.
• Develop communication and training plans to support transformation initiatives.
• Build and lead a high-performing transformation team.
• Coach and mentor staff and stakeholders on continuous improvement tools and techniques.
• Collaborate with internal and external stakeholders to ensure alignment and support for transformation efforts.
• Facilitate leadership workshops and progress report-outs to drive accountability and transparency.

Benefits

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director