Director, Business Transformation & Business Architecture

Microsoft•Redmond, WA

11h•$130,900 - $303,600

About The Position

AI is reshaping how organizations operate, increasing both the pace of innovation and the need for disciplined execution. As AI and agentic workflows become embedded in core business processes, organizations must rethink how they plan, govern, and execute—using data, automation, and modern operating models to move faster with greater clarity and control. Microsoft Security sits at the intersection of identity, data, cloud, and AI. To lead in this environment, the organization must not only build world-class capabilities, but also continuously modernize how work gets done across strategy, planning, governance, and cross-functional execution. Within the Executive Office, this role serves as a strategic builder of the organization’s execution engine. The Director, Business Transformation & Business Architecture will redesign critical business processes, starting with roadmap management, and build the KPI, telemetry, and automation foundations that improve visibility, decision quality, and operating velocity. This leader will use data, collaboration signals, and AI-enabled workflows to reduce friction, strengthen alignment, and help Microsoft Security operate at the pace required in the AI era.

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
10+ years of experience in business operations, strategy, business architecture, consulting, or transformation leadership
Proven experience leading operating model transformation or large-scale organizational change
Demonstrated ability to engage credibly with senior technical and engineering leaders and to influence senior executives and partner effectively across engineering, product, finance, and operations
Track record of being Systems thinker, able to connect technology, process, and cost structure evolution
Demonstrated Experience driving large-scale operating model, process, or organizational transformation in a complex, technology-driven environment
Experience working in security, cloud, platform, or AI-related businesses
Experience operating in a large-scale enterprise or frontier-firm environment, with an understanding of how emerging technologies reshape business models, operating systems, and competitive advantage

Nice To Haves

Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience.

Responsibilities

Partner with the CTO organization and senior leadership to translate shifts in AI, agents, and platform architectures into operating model, governance, and business process change.
Shape strategic recommendations that evolve organizational design, decision rights, and execution mechanisms to align with how modern engineering teams build and ship.
Lead cross-functional work to clarify how automation, compute, and labor are reshaping cost structure, capacity, and productivity—and translate those insights into operating decisions.
Build frameworks that improve resource allocation and investment choices, ensuring talent and capital are directed toward the highest-impact opportunities.
Define and operationalize business KPIs that measure the impact of transformation, including efficiency, cost optimization, execution speed, and innovation velocity.
Simplify interfaces across engineering, product, operations, and business functions to remove friction, improve accountability, and increase organizational velocity.