Director, Business Technology Auxiliary Services

UT Health San Antonio • San Antonio, TX

3d

About The Position

The Director provides strategic leadership, management, and oversight of several key technology auxiliary services including printing services, offset printing, bulk xerographic reproduction/copying, merchandise, promotional items, and the computer store that delivers end user computing devices, periphials, and software. The Director is responsible for ensuring that these auxiliary services operate efficiently, provide excellent customer service, meet financial targets, and contribute to enhancing the overall faculty, staff, and student experience. The role requires a hands-on approach combined with a creative mindset to elevate service delivery and foster a positive campus environment. The Director seeks continuous improvement and innovative solutions to enhance the campus experience.

Responsibilities

• strategic leadership
• management
• oversight of key technology auxiliary services
• ensuring efficient operation of auxiliary services
• providing excellent customer service
• meeting financial targets
• enhancing the faculty, staff, and student experience
• elevate service delivery
• foster a positive campus environment
• seeks continuous improvement and innovative solutions to enhance the campus experience

Benefits

• Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
• Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
• Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
• Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
• FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
• Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
• Time Off - A generous leave program offers multiple paid leave options: Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. Holidays: 12 set paid holidays each year.
• Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees