Director, Business Strategy - Club Transformation

Sam's West • Bentonville, AR

1d • Onsite

About The Position

The Director, Business Strategy – Club Transformation leads the development and execution of high-priority transformation initiatives that advance how Sam's Club serves members and associates. This role translates emerging strategies into executable solutions and operating models, solving complex business and operational challenges, testing new concepts, and building pathways to scale. Working across functions, the Director connects strategy with execution, drives alignment and prioritization, and delivers measurable business outcomes. The Club Transformation team shapes the future of Sam's Club by translating enterprise strategy into innovative solutions and operating models. Collaborating across functions, the team reimagines member and associate experiences, develops and tests new concepts, and scales successful solutions. By integrating strategy, operations, technology, and physical club elements, the team accelerates growth, enhances productivity, and builds capabilities for the future. This collaborative environment emphasizes strategic prioritization, leadership, and continuous improvement to drive impactful business planning and change management initiatives.

Requirements

• Proven experience leading large-scale transformation, business strategy, operating model development, or complex operational initiatives.
• Demonstrated ability to take ambiguous business problems and create a structured path forward.
• Strong business and operational acumen, with the ability to connect member and associate needs, financial impact, and operational realities to strategic decisions.
• Strong analytical and systems-thinking skills, with experience developing business cases, interpreting data and models, establishing KPIs, and translating insights into actionable recommendations.
• Exceptional communication and executive presence, with the ability to simplify complexity, articulate trade-offs, and influence senior leaders.
• High ownership and bias for action, with the ability to quickly identify barriers, drive decisions, and deliver measurable business impact.
• Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
• 2 years’ supervisory experience

Nice To Haves

• Leading a cross-functional team
• Masters: Computer Engineering
• Masters: Computer Science
• Masters: Mathematics
• Masters: Supply Chain
• Masters: Transportation

Responsibilities

• Lead strategy and execution of high-priority initiatives, translating opportunities into operating models and solutions spanning people, process, technology, inventory, and physical assets.
• Analyze business objectives, member and associate needs, and operational constraints to identify opportunities that improve experience, growth, speed, and cost.
• Design and execute test-and-learn pilots that validate assumptions, generate insights, and inform investment decisions.
• Lead cross-functional initiatives from concept through testing and scale, partnering across Operations, Supply Chain, eCommerce, Merchandising, Product, Technology, Real Estate, and Finance.
• Communicate strategies, progress, results, and recommendations to senior leadership and cross-functional stakeholders.
• Foster high-performing, collaborative teams by creating clarity, sharing expertise, and coaching others across cross-functional initiatives.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• short-term and long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Director