Director Business Performance Finance Operations

PCI Pharma Services•Philadelphia, PA

About The Position

The Director, Business Performance is a senior Finance Operations leader reporting to the SVP Finance Operations. The role leads PCI’s enterprise Business Performance capability across Clinical, Commercial, and Development & Manufacturing, connecting financial and operational insights to decisions, actions, and measurable value creation. Business Performance provides enterprise capabilities, common methodologies, and specialist expertise in business planning and analysis, margin and continuous improvement, and capital and cash performance, complementing Segment Finance’s ownership of business relationships and segment outcomes. The Director leads the specialist team, including the Senior Manager, NPI & Strategic Initiatives; deploys resources against enterprise priorities; and partners with Segment Finance Leads, Site Finance Directors, and Corporate FP&A. The role is accountable for stronger performance visibility and accountability, and sustained improvement in margin, cash, capital effectiveness, and strategic-program value realization. It leads finance contributions to planning and performance reviews; develops consistent analytical and profitability methodologies; monitors capital, cash, and working-capital performance; and builds team capability, tools, and standards. Success includes better decision quality, measurable financial results, consistent performance practices, effective cross-functional partnerships, and a scalable team with stronger succession.

Requirements

12+ years of progressive finance experience, including leadership in business performance, operational finance, FP&A, finance transformation, or a comparable discipline.
Demonstrated success leading teams and capabilities in a publicly listed company with an international, matrixed organization.
Strong knowledge of manufacturing economics, profitability, operational value drivers, working capital, and capital investment.
Experience influencing senior Finance, Operations, and Commercial stakeholders and translating analysis into measurable action.
Strong forecasting, scenario-analysis, business-case, and executive-communication capability.
Enterprise leadership that sets direction, creates alignment, and balances common standards with segment needs.
Ability to link insight to decisions, ownership, and measurable outcomes.
Ability to develop people, specialist depth, scalable methods, and succession.
Ability to constructively challenge assumptions and communicate with clarity, maturity, and executive presence.
Ability to remain close to details to maintain quality and accelerate execution.

Nice To Haves

Experience in a pharmaceutical CDMO, life sciences, or complex manufacturing environment.
Experience in a private-equity-backed, transformation, or IPO-readiness environment.
Experience building finance capabilities, common methodologies, specialist teams, or rotational talent models.
Strong understanding of planning, consolidation, ERP, BI, and reporting environments, including OneStream or comparable platforms.

Responsibilities

Lead Finance Operations’ contribution to the annual budget, quarterly forecasts, monthly outlooks, and long-range planning in partnership with Segment Finance and Corporate FP&A.
Drive segment performance reviews with Segment Finance Leads, evaluating performance, identifying risks and opportunities, defining actions, and monitoring execution.
Establish common planning methodologies, analytical standards, performance frameworks, and EBITDA bridge methodologies across business segments.
Consolidate and challenge assumptions, outlooks, risks, and opportunities to provide leadership with visibility into performance and emerging issues.
Connect financial, operational, and commercial performance drivers across segments and identify enterprise-wide performance opportunities.
Provide decision support, scenario analysis, and executive insights for resource allocation, strategic priorities, and value-creation initiatives, including oversight of NPI and major strategic programs through the Senior Manager, NPI & Strategic Initiatives.
Maintain an interface with Corporate FP&A that provides operational insight and business challenge while preserving Corporate FP&A’s ownership of enterprise consolidation, planning governance, and executive financial communication.
Improve transparency of customer, product, program, service-line, and site profitability across business segments.
Establish and improve costing methodologies, profitability analytics, and contribution-margin reporting.
Identify margin leakage, profitability risks, and cost-improvement opportunities across customers, operations, and business units.
Track and validate the financial impact of continuous improvement initiatives, including procurement, supply chain, manufacturing, operational excellence, and indirect-spend programs.
Partner with Commercial, Operations, Procurement, and Segment Finance to improve pricing, profitability, and margin performance.
Maintain enterprise-wide visibility of approved capital projects, including approved and forecast spend, cash deployment timing, and benefits realization.
Monitor capital expenditures against business cases, budgets, and investment authorizations, highlighting risks, delays, and variances.
Provide Finance Operations input into capital-spending forecasts and cash-deployment assumptions across business segments.
Drive visibility and performance management of net working capital, including Accounts Receivable, Inventory, and Accounts Payable.
Identify opportunities to improve cash conversion, working-capital efficiency, and return on invested capital.
Support post-investment reviews and ensure expected financial benefits are measured, validated, and communicated.
Lead and develop the Business Performance team across Operations Planning & Analysis, continuous improvement and margin, capital and cash, and NPI & Strategic Initiatives capabilities.
Establish practical methodologies, standards, tools, and quality expectations across Finance Operations.
Maintain a shared performance agenda across specialist teams and Segment Finance, avoiding parallel or disconnected structures.
Build capability through rotation, buddying, knowledge sharing, and succession development.
Advance reporting automation, data quality, and analytical tools with Corporate FP&A, BPO, and IT.
Act as a trusted adviser to the SVP Finance Operations and represent the function when required.