Director, Business Operations

American ExpressCity of Newburgh, NY
Hybrid

About The Position

The Director of Business Operations ensures the Corporate Aviation function maintains strong enterprise relationships while delivering on its mission, with focus on internal customer support, compliance, risk management, data sourcing, and reporting. This role oversees flight dispatch and trip planning in alignment with Corporate Aircraft Use Policy, manages compliance with company policies and third-party risk requirements, and leads data strategy and business reporting efforts. The Director, also, drives change and project management initiatives and supports the Vice President of Aviation in maintaining alignment with SEC and IRS regulations.

Requirements

  • Strong enterprise relationships
  • Internal customer support
  • Compliance
  • Risk management
  • Data sourcing
  • Reporting
  • Flight dispatch and trip planning
  • Alignment with Corporate Aircraft Use Policy
  • Compliance with company policies and third-party risk requirements
  • Data strategy and business reporting efforts
  • Change and project management initiatives
  • Alignment with SEC and IRS regulations

Responsibilities

  • Ensures the Corporate Aviation function maintains strong enterprise relationships while delivering on its mission, with focus on internal customer support, compliance, risk management, data sourcing, and reporting.
  • Oversees flight dispatch and trip planning in alignment with Corporate Aircraft Use Policy.
  • Manages compliance with company policies and third-party risk requirements.
  • Leads data strategy and business reporting efforts.
  • Drives change and project management initiatives.
  • Supports the Vice President of Aviation in maintaining alignment with SEC and IRS regulations.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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