Director - Business Intelligence

Ally•Lewisville, TX

4d•$125,000 - $190,000•Hybrid

About The Position

The Director – Business Intelligence leads business intelligence, data analytics, performance measurement, and reporting initiatives supporting Consumer Banking’s Value Stream group. The role translates strategic and operational priorities into data requirements, KPI frameworks, scorecards, dashboards, and actionable insights to improve business performance and decision-making. It partners with business, product, operations, technology, and analytics teams to deliver data-driven solutions, strengthen reporting and data governance, improve operational processes, and support value realization. The Director leads complex cross-functional initiatives and provides direction to team members and partners within the broader strategy established by senior leadership. This is an in-office role with a weekly hybrid schedule, at Ally work locations in Charlotte, North Carolina; Lewisville, Texas; or Detroit, Michigan. Specific work requirements are discussed during hiring and may change based on leadership discretion or business need.

Requirements

At least 9 years of relevant experience.
Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business, or equivalent.
Experience leading complex analyses and cross-functional initiatives involving business, product, operations, technology, and analytics teams.
Experience developing and governing KPI frameworks, dashboards, scorecards, executive reporting, and performance measurement solutions.
Experience gathering, documenting, validating, and translating business requirements into analytical and technical specifications, user stories, and testing scenarios.
Experience evaluating data sources and applying data analysis, validation, reporting, requirements management, process improvement, and data governance practices.
Ability to influence stakeholders, build consensus, communicate complex information clearly, and present recommendations to leadership.
Ability to provide work direction, coaching, or leadership to team members and cross-functional partners.
Working knowledge of business intelligence platforms, data visualization, reporting, automation, and emerging analytics or AI capabilities.

Nice To Haves

The posting lists a bachelor’s degree in a relevant field or equivalent work experience as a preferred qualification.
The posting lists 8 or more years of progressively responsible experience in business intelligence, data analytics, business analysis, systems analysis, reporting, data management, operations, or a related discipline as a preferred qualification.

Responsibilities

Lead business intelligence and analytics initiatives supporting Consumer Banking’s Value Stream group and its strategic, operational, and performance objectives.
Own and drive the data strategy for the Fraud Data Plane, an operational data hub enabling real-time data streaming for fraud detection, decisioning, analytics, and operational use cases.
Partner with business stakeholders to identify data needs, evaluate business processes, conduct complex analyses, and translate findings into actionable recommendations.
Develop, maintain, and govern KPI frameworks, scorecards, dashboards, executive reporting, and performance measurement solutions.
Establish baseline metrics, performance targets, trend analyses, and variance reporting to monitor operational effectiveness, business outcomes, and value realization.
Lead standardization, automation, and continuous improvement of reporting, scorecard, KPI management, and business intelligence processes.
Identify and assess data sources for operational reporting and analytics, helping ensure data quality, consistency, appropriate controls, and governance.
Liaise across business, product, operations, technology, and analytics teams to gather and validate requirements and translate them into analytical and technical specifications, user stories, and testing scenarios.
Lead cross-functional delivery of reporting, analytics, automation, and data solutions, including planning, prioritization, implementation, testing, and stakeholder communication.
Evaluate emerging technologies and AI-enabled capabilities to reduce manual effort, improve efficiency, and accelerate business outcomes.
Support business cases, operational assessments, and performance analyses that quantify opportunities, benefits, risks, and results associated with strategic initiatives and transformation programs.
Provide direction, coaching, and subject matter expertise to team members and partners in business intelligence, analytics, performance measurement, process improvement, and data-driven decision-making.
Identify performance, compliance, or control issues; develop practical recommendations; and escalate material risks or decisions to senior leadership as appropriate.

Benefits

Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
Paid time off starting at 20 days, 11 paid holidays, and 8 hours of annual volunteer time off; amounts and program terms vary by start date, employment status, and management level.
401(k) retirement savings plan with matching and company contributions.
Student loan pay-down and 529 educational savings assistance programs.
Tuition reimbursement.
Employee stock purchase plan.
Financial learning center and access to financial coaches.
Medical, dental, and vision options.
Employee, spouse, and child life insurance.
Short- and long-term disability insurance.
Health Savings Account with employer contributions and Healthcare FSA.
Critical illness, accident, and hospital indemnity insurance.
Total well-being program supporting physical, social, emotional, and financial well-being.
Adoption, surrogacy, and fertility assistance.
Paid parental and caregiver leave.
Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
Employee Assistance Program.
Subsidized and discounted Weight Watchers program and other employee discount programs.
Depending on the role, travel allowances, relocation assistance, a signing bonus, and/or equity may be available.