Director, Business Development- Air Partner Relations

Internova Travel Group•Remote,

2d•$71,744 - $117,704•Remote

About The Position

The Director, Business Development- Air Partner Relations for Internova's Air, Car, and GDS programs, will be responsible for driving strategies that optimize advisor and branch participation and deliver measurable revenue growth. Champion initiatives that strengthen supplier partnerships, enhance client success, and align with Internova’s broader objectives. Collaborate cross-functionally to ensure operational excellence and position GTC as a market leader in air and GDS solutions.

Requirements

Bachelor’s degree in Marketing, Advertising, Business Administration or equivalent
7+ years’ experience in the travel industry
Possess a strong understanding of how ARC, IATAN, and the GDS work
7+ years of customer service experience with the ability to handle the escalated service issues and push preferred partners to provide resolution
5+ years of delivering corporate air growth strategy
Strong strategic, analytical, and problem-solving abilities
Knowledge of GDS, NDC
Knowledge of Fare Calculation / Fare Distribution / Fare Rules
Knowledge of Exchange & Refund
Extensive fare and ticketing knowledge
Proficient with interpretation of fare ladders
Knowledge of IATA rules and fare regulations
Experience with analyzing most competitive fare with best commission opportunity
Proficient with commission contract vocabulary and application
Quantitative skills to analyze and evaluate proposals/contracts which results in mutually beneficial outcomes for members and headquarters
Excellent communication skills including presentation skills, writing skills, etc.
Highly organized and efficient individual with a keen eye for detail
Strong Microsoft office skills: Excel, Word and PowerPoint
Ability to travel as required

Responsibilities

Assist with management during high-level negotiations of GDS hosting agreements with Associate ARC Branches, ensuring optimal terms and timely financial reconciliation to maximize profitability.
Recommend and Implement execute strategies that align suppliers and BU clients to drive incremental revenue and strengthen performance.
Oversee the onboarding and integration of Associate ARC branches, ensuring compliance, operational efficiency, and seamless access to airline agreements.
Facilitate monthly Air Branch strategy sessions, providing actionable insights and detailed override performance reports to branch owners to unlock growth opportunities.
Serve as a key representative for air programs at company/industry events, articulating program value to clients and supplier partners to foster engagement and loyalty.
Assist with the annual budget forecasting for air, car, and GDS revenue streams, ensuring alignment with organizational goals and market trends.
Coordinate quarterly business reviews with supplier partners, delivering data-driven performance insights and actionable strategies to address gaps and accelerate mutual growth.
Drive sponsorship opportunities and collaborate with events and industry relations teams to maximize funding opportunities and enhance supplier visibility.
Assist in GDS relationships on behalf of Internova, auditing compliance, and ensuring accurate reporting of segment production to Finance.