About The Position

Join RBC's Group Risk Management team as Director, Business Continuity Risk Management (BCRM) for Canada & Caribbean. In this second line of defense role, you will lead the implementation and oversight of our BCRM program across the region. You'll direct a team to strengthen operational resilience, ensure regulatory compliance, embed robust risk management practices, and partner with business leaders to drive program effectiveness and adoption.

Requirements

  • Proven track record of leading and developing high-performing teams.
  • Proven BCRM experience in financial services or highly regulated industries, with demonstrated success in large-scale global matrix environments.
  • Deep understanding of risk management frameworks, control environments, and governance structures.
  • In-depth knowledge of regulatory requirements (OSFI) and compliance expectations.
  • Ability to balance competing priorities with exceptional time management and results orientation.
  • Strong analytical and data-driven mindset with the ability to translate data into strategic insights.
  • Excellent critical thinking skills with demonstrated ability to challenge assumptions at senior levels.
  • Strong interpersonal, relationship-building, and communication capabilities.
  • Strong facilitation and presentation skills; demonstrated ability to engage senior executives and committees.

Nice To Haves

  • Industry professional accreditation or certification.
  • Experience in Third Party Risk Management, Crisis Management, or Disaster Recovery.

Responsibilities

  • Lead and mentor a team responsible for BCRM program execution across Canada and Caribbean regions.
  • Contribute to and execute the BCRM vision, strategy, and operating model specific to your region.
  • Ensure alignment with RBC Enterprise BCRM Policy & Standards and regulatory requirements.
  • Identify emerging operational risks and direct research into areas of elevated risk.
  • Build a high-performing culture focused on operational excellence and risk awareness.
  • Provide independent oversight and challenge at senior levels, a critical responsibility of our second line of defense.
  • Manage comprehensive monitoring, oversight, and control programs covering all key BCRM requirements.
  • Conduct thematic reviews and policy adherence monitoring assessments to drive continuous improvement.
  • Oversee remediation of identified issues with accountability and rigor.
  • Provide oversight on the design and effectiveness of internal control environment.
  • Advise senior management and executives on BCRM risk mitigation strategies and emerging industry trends.
  • Represent RBC with regulators as a trusted business continuity risk management subject matter expert.
  • Generate actionable risk insights and reporting that directly inform executive decision-making.
  • Support implementation of operational risk management initiatives across the region.
  • Foster collaborative relationships with business leaders to drive program adoption and effectiveness.
  • Enable first line of defense in establishing appropriate operational risk appetite aligned with strategic objectives.
  • Champion risk management behaviors and accountability across all lines of defense.
  • Participate in industry committees, forums, and BCRM associations to stay current with leading practices.

Benefits

  • bonuses
  • flexible benefits
  • competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Flexible work/life balance options
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