Director, Business Continuity Management

Sherwin-Williams•Cleveland, OH

14h•Remote

About The Position

The Director, Business Continuity Management will manage and lead the enterprise business continuity program across the organization. This role will be responsible for the management and coordination of Enterprise level programs, specifically developed and implemented to ensure the company has in place the necessary processes and programs to respond and recover from significant business disruptions. Responsibilities include coordinating and facilitating the design, development, maintenance and testing of crisis response and recovery plans for critical corporate functions and operating unit processes to ensure an integrated approach for BCM processes across the Company. To be successful in this role, the Director is skilled in current Business Continuity management process and platforms with a strong understanding of business, infrastructure operations and related technologies. This role reports directly to the Senior Director of Enterprise Risk Management (ERM). Success in this role requires an authentic people leader with strong leadership experience who will be able to balance team objectives, hands-on leadership of the varied Business Continuity processes and collaboration across multiple business organizations. Leadership and vision in driving the future state objectives of the organization in alignment with Cybersecurity, Enterprise Risk Management, Disaster Recovery and business goals will be essential to success. This individual will engage with peers to understand business and technology objectives with priorities and bring those objectives into alignment with the organization’s BCM requirements.

Requirements

Bachelor’s Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business).
12+ yrs of IT/Cyber experience
10+ years of operational resilience and/or business continuity management experience
8+ years leading a team of direct reports
7+ years of experience with management of regulatory requirements and leading practices within operational resilience
7+ years with enterprise resilience or business continuity programs
7+ years of experience with common technology control and risk management frameworks like NIST CSF, Secure Controls Framework (SCF) ISO 27000 series, SOC 2, and compliance regimes like Sarbanes Oxley, GDPR, CCPA, etc.
Broad knowledge of common standards, frameworks, and regulatory requirements
Ability to observe business, understand pain-points and break-through legacy systems and processes
Recommend innovative & transformation solutions with strong ROI
Clear and concise verbal and written communication
Ability to lead through influence, including at executive levels
Must be legally authorized to work in the United States without company sponsorship
Must be at least eighteen (18) years of age

Nice To Haves

Master’s degree in Computer Science, Cyber Security, Information Technology, Risk Management, or related field; or equivalent experience
Certifications: CRISC, CISM, CISA
10+ years working in the Manufacturing or Consumer Products industry
Experience leading large scale projects
Auditing across a range of Business Continuity and Disaster Recovery capabilities

Responsibilities

Build and maintain strong positive working relationships with colleagues across the company, business stakeholders and vendors to ensure effective and efficient ways of working.
Work closely with BU leadership and internal stakeholders to align stakeholder priorities with operational planning (BIA’s and BCP’s).
Review the outcomes of Business Impact Analysis (BIA) and aligning the Business Continuity framework, strategy and plans to support the business need.
Develop effective strategies to respond to operational service disruption in the event of a significant incident or disaster.
Review, recommend and maintain the BC strategies.
Recommend BC solutions based on factors including criticality of systems or data, stakeholder expectations, and vendor capabilities.
Identify business continuity risks, potential impact, likelihood and identifying the mitigation for these risks.
Champion BC plan awareness efforts with stakeholders and vendors and ensure alignment with business requirements.
Responsible for managing the administration of the Business Continuity program, including: Ensure that program components (Business Impact Analysis, Business Continuity Plans, Risk Assessments, strategies, etc.) are current, effective, and address the organization’s business requirements. Facilitate Business Continuity Exercises and participate in Disaster Recovery Exercises. Prepare schedules and materials for Business Continuity training/awareness activities to ensure that disaster recovery teams are educated in implementing the Business Continuity Plans. Validate recovery capabilities of vendors and third parties. Administer and manage content in the ServiceNow BCM module.
Facilitate engagement and interaction across BUs and central support functions to align approaches and share best practices
Maintain a single view of risks (of disruption) to important business services and work being done to mitigate those risks
Collaborate and work closely with Disaster Recovery to enhance enterprise resilience governance program and synchronization with overall Cybersecurity governance and prioritization.