Director, Benefits

Rocket Companies•Waltham, MA

9d•$140,000 - $196,000•Onsite

About The Position

The Director, Benefits is responsible for the strategic leadership, design, governance, and execution of benefits programs across the Americas region. This role ensures programs are competitive, compliant, cost-effective, and aligned with the company’s global total rewards philosophy. The Director serves as a key advisor to senior leadership, partnering closely with Finance, People Business Partners, Legal, and external vendors to deliver a high-quality employee experience while effectively managing risk and cost. This role combines strategic oversight with operational excellence, leading a team that administers and continuously enhances health, welfare, and wellbeing programs.

Requirements

10+ years of progressive experience in benefits or total rewards.
Experience leading benefits strategy across the Americas.
Strong knowledge of U.S. benefits regulations.
Strong financial and analytical skills.
Experience managing vendors and complex programs.
Strong communication and leadership skills.
Workday or similar HRIS experience.
Bachelor’s degree in HR, Business, or related field required.

Nice To Haves

Experience with M&A integration preferred.
Advanced degree or CEBS/CBP preferred.

Responsibilities

Lead the development and execution of the Americas benefits strategy aligned with global total rewards objectives.
Serve as a strategic advisor to executive leadership on annual benefits design and cost management.
Lead, mentor, and develop the Americas benefits team.
Ensure alignment with global Total Rewards strategy while addressing regional needs.
Oversee design and administration of health and welfare programs including medical, dental, vision, life, disability, and voluntary benefits.
Conduct benchmarking and evaluate market trends.
Lead benefits harmonization for acquisitions and organizational changes.
Manage benefits budgets and forecasts.
Analyze claims and cost drivers to optimize spend.
Develop dashboards and KPIs for leadership insight.
Oversee brokers, consultants, TPAs, and vendor relationships.
Negotiate contracts and service levels.
Ensure governance and accountability.
Ensure compliance with ERISA, ACA, HIPAA, COBRA and applicable regulations.
Oversee audits and governance processes.
Partner with Legal on regulatory changes.
Lead benefits communications strategy.
Ensure programs are inclusive and accessible.
Manage escalated employee issues.
Ensure operational excellence and system optimization.
Partner with HRIS and IT on platform improvements.
Drive continuous improvement initiatives.