Director Behavioral Health Services

Memorial Hermann Health System

4d•Onsite

About The Position

Behavioral Health Services (BHS) Director is responsible for providing leadership, support, and direction to Clinical/Administrative Managers for multiple Behavioral Health Programs that cover hospital inpatient and outpatient services and serve adult and pediatric populations. The Director is accountable to System AVP of Behavioral Health Services and System/Campus Leadership to ensure BHS programs meet the needs of the Health System and community consumers across the region. BHS Director is responsible for developing programs, solutions, systems, and processes that integrate a standard system approach in behavioral health care delivery across the organization, with the goal of facilitating behavioral health comprehensive screening/evaluations, effective treatment, and the BHS discharge process that includes safety planning at the hospital and outpatient levels of care. The Director ensures that Admin Staff and/or Leadership is accountable for all data related to each patient encounter in respective programs. BHS Director supports the multi-disciplinary team of Master’s prepared Clinicians, Psychiatrists, Managers, and Admin staff. The Director collaborates and directs leadership communication with members of Campus Medical Teams, Campus Executive Teams, Risk Management, Quality, Family Members, and Case Management and System Leaders. The Director is responsible for overseeing the development of systems and processes for process improvement in managing the flow of psychiatric information and activities among hospitals, community providers for inpatient and outpatient service delivery.

Requirements

Master’s degree in Social Work, Psychology, Counseling, Nursing or related field OR in lieu of a Masters Degree, an additional year of clinical experience.
Licensed Clinical Social Worker-Supervisor (LCSW-S), Licensed Professional Counselor-Supervisor (LPC-S), Registered Nurse (RN), or Nurse Practitioner (NP).
Five (5) years’ experience in a healthcare setting.
Five (5) years’ experience in Healthcare Management Leadership.
Demonstrated ability to lead, coach, and develop multidisciplinary teams in a fast-paced healthcare environment.
Effective written and verbal communication skills with an ability to communicate effectively with diverse audiences.
Demonstrated skill in conflict resolution and fostering a collaborative, respectful team environment.
Background in business planning with a proven ability to make sound, data-driven decisions toward targeted outcomes.
Strong financial acumen with experience managing budgets and allocating resources effectively.
Demonstrated commitment to fostering a culture of diversity, equity, and inclusion within the workplace.
Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
Working knowledge of performance improvement techniques and concepts.
Ability to work collaboratively with health care professionals, and internal and external customers at all levels to achieve established goals and improve quality outcomes.

Nice To Haves

LCSW-S Highly preferred

Responsibilities

Providing leadership, support, and direction to Clinical/Administrative Managers for multiple Behavioral Health Programs.
Developing programs, solutions, systems, and processes that integrate a standard system approach in behavioral health care delivery.
Facilitating behavioral health comprehensive screening/evaluations, effective treatment, and the BHS discharge process.
Ensuring Admin Staff and/or Leadership is accountable for all data related to each patient encounter.
Supporting the multi-disciplinary team of Master’s prepared Clinicians, Psychiatrists, Managers, and Admin staff.
Collaborating and directing leadership communication with various teams and stakeholders.
Overseeing the development of systems and processes for process improvement in managing the flow of psychiatric information and activities.
Planning and coordinating Behavioral Health Care solutions for the system in collaboration with System Leadership, Campus Executives, Directors of Case management, Quality, and Risk.
Facilitating growth and development for all BHS Programs.
Leading and participating in year-round Activities and Education aimed at Employee Engagement, Development, and Retention.
Directing and supporting the BHS Educator to respond to all System BHS Educational needs.
Directing and supporting the BHS Financial Analyst to meet BHS financial reporting and timelines of the system.
Identifying and achieving optimal targeted clinical outcomes via evidenced based best practices.
Assuring that revenue, expenses, contribution margin and FTE’s meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.
Acting as liaison to facilitate communication and collaboration between all care partners.
Leading as a high performing clinical and management professional that promotes innovation, leadership principles, and vision.
Using data to drive decisions, plan, and implement performance improvement strategies.
Ensuring safe care to patients, staff and visitors.
Promoting individual professional growth and development.
Demonstrating commitment to caring for every member of our community by creating compassionate and personalized experiences.
Other duties as assigned.