Director, Banking Services, SSBO

Morgan Stanley•Baltimore, MD

About The Position

We're seeking someone to join our team as a Director in Shared Services & Banking Operations to lead the establishment and ongoing management of a new Corporate Deposits Operations function, overseeing transaction processing, operational controls, risk management, and the scalable delivery of a strategic banking product. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Manager position at Director P4 level role within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Requirements

Strong relationship building skills serving as a role model for client service
Ability to think commercially, understand the impact of initiatives, risks on the operational budget
Experience in managing teams, enhancing control, continuous improvement and reducing operational risk
Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you
Experience in banking operations, payment operations, deposit operations, treasury services, cash management, or related financial services operations.
Ability to lead operating model buildouts, manage operational risk, and deliver effective stakeholder engagement across business, product, technology, compliance, financial crimes, treasury, and client service functions.
Must obtain Series 99 license if supervising a covered function
At least 6 years' relevant experience would generally be expected to find the skills required for this role.

Responsibilities

Develop staff, lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, depth charts and calendars
Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development
Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required
Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations
Manage and support the Corporate Deposits Operations team responsible for transaction monitoring, payment processing, exception management, operational controls, and issue resolution supporting the Corporate Deposits product.
Drive go-live readiness, operating model development, control execution, and continuous process improvement while partnering across Operations, Technology, Treasury, Financial Crimes Risk, Product Servicing, and Banking stakeholders.

Benefits

Medical
Prescription Drug
Dental
Vision
Health Savings Account
Dependent Day Care Savings Account
Life Insurance
Disability and Other Insurance Plans
Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
10 Paid Holidays
401(k)
Short/Long Term Disability