Associate, Banking Services, SSBO

Morgan Stanley•Baltimore, MD

About The Position

We're seeking someone to join our team as an Associate in Shared Services & Banking Operations to support the delivery of a new Corporate Deposits capability through transaction monitoring, payment processing, exception management, and operational risk control activities within a growing banking operations environment. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position at the P3 level within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Requirements

Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
Ability to operate independently with respect to some job responsibilities
Culture carrier across Operations, embracing the Firm's core values
Experience in banking operations, payment operations, deposit operations, transaction processing, cash management, or client servicing within a financial services environment.
Ability to manage multiple priorities, investigate operational issues, follow established controls and escalation procedures, and work effectively across Operations, Product Servicing, Treasury, Financial Crimes, and Technology teams.
At least 4 years' relevant experience would generally be expected to find the skills required for this role

Responsibilities

Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects in a Team Lead capacity
Recognize risk in day-to-day processes to draw out the key issues and leverage detailed knowledge to propose changes in process
Train others, allocate tasks and support with first line escalation where required
Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm
Perform transaction monitoring, payment processing, investigations, and exception management activities supporting the Corporate Deposits product.
Investigate client-impacting payment issues, support call back verification and sanctions/fraud reviews, and maintain accurate operational documentation and control evidence.

Benefits

Medical
Prescription Drug
Dental
Vision
Health Savings Account
Dependent Day Care Savings Account
Life Insurance
Disability and Other Insurance Plans
Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
10 Paid Holidays
401(k)
Short/Long Term Disability