Director, B2B & Corporate Communications

OpenTable•Norwalk, CA

12d•Hybrid

About The Position

OpenTable, a leader in the restaurant technology space with over 25 years of experience, is seeking a strategically minded Director of B2B & Corporate Communications. This role is crucial for owning the global narrative that drives OpenTable's presence and credibility within the hospitality industry. Reporting to the Head of Global Communications, the Director will be a high-impact leadership figure responsible for positioning OpenTable as a strategic technology and data partner. The primary goal is to ensure that every interaction with restaurant customers, technology partners, and the broader business community strengthens OpenTable's reputation as an industry leader, focusing on building trust and expanding the corporate narrative globally.

Requirements

10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors.
Experience managing public relations and communications strategy on a global scale.
Proven track record managing high-stakes issues, policy responses, and competitive positioning.
Experience advising executive leadership on complex communications and reputational matters.
Based in New York City or the Tri-State area, willing to work in a hybrid capacity from the NYC or Norwalk, CT office.

Nice To Haves

Experience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partners.
Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions.
Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment.
Strong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions.

Responsibilities

Develop and execute comprehensive B2B communication strategies to strengthen relationships with restaurant customers, prospects, partners, and industry influencers.
Own communications for global partnerships, integrations, and emerging business units, orchestrating co-announcements and shared storylines with major technology platforms.
Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify OpenTable’s global market presence.
Pitch, shape, and land coverage across mainstream and emerging media, turning reactive moments into opportunities to lead the conversation.
Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances.
Support crisis navigation, operational resiliency, and data policy defenses to protect and enhance OpenTable’s corporate reputation.
Build the backbone that makes it all work — approval workflows, escalation paths, messaging guardrails, and KPI reporting that ties communications directly to business impact.

Benefits

Work from (almost) anywhere for up to 20 days per year
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Free lunch 5 days per week
Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more.
health benefits
flexible spending account
retirement benefits
life insurance
paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
parental leave benefits
Eligible for an annual bonus and equity grant.