Director, Applications, Data & Analytics

Canopy Children's Solutions•Jackson, MS

15h

About The Position

The Director, Applications, Data & Analytics is responsible for leading the strategy, delivery, integration, and optimization of the organization’s enterprise applications, software development, data engineering, reporting, analytics, and business intelligence functions across a mission-driven behavioral health organization serving children, families, schools, and communities. This role oversees application development and support, enterprise integrations, data warehousing, reporting and visualization, data governance, analytics operations, and AI-enabled solutions to ensure scalable, secure, reliable, and data-driven technology capabilities that support operational efficiency, organizational decision-making, and digital transformation initiatives, while maintaining compliance with healthcare regulations, including HIPAA and related privacy and security standards. The position partners closely with executive leadership, administrative leaders, solution leaders, and technology stakeholders to align applications, data strategies, analytics capabilities, automation, and emerging technologies with organizational priorities while driving continuous improvement in system performance, reporting accuracy, workflow efficiency, user experience, and organizational effectiveness.

Requirements

Bachelor’s degree in Business Administration, Computer Science, or related field and a minimum of 5 years of managerial experience.
In-depth knowledge with a variety of the Applications Management, development concepts, practices, and procedures.
A minimum of five (5) years of experience within the past ten (10) years, managing a SDLC, including business and system requirement specification, design, development, testing, and implementation, on Projects involving large and complex IT systems.
Experience with the following programs: Microsoft SQL Server, Oracle, Microsoft Windows, Microsoft Visual Studio, TSQL, Advanced SQL, HTML, CSS.

Responsibilities

Lead and oversee all enterprise application development, maintenance, and software delivery functions across the organization.
Support enterprise applications and systems that enable clinical, operational, and administrative workflows, ensuring accurate data capture, system reliability, and alignment with reporting and regulatory requirements.
Direct design, development, implementation, enhancement, and support of enterprise applications, operational systems, reporting platforms, and custom business solutions.
Oversee the software development lifecycle (SDLC) process including technical design, coding, testing, deployment, release management, and production support.
Lead application modernization, workflow optimization, operational automation, and digital transformation initiatives.
Manage DevOps, release management, QA/testing, and application support processes to ensure stable, secure, and reliable application delivery.
Provide leadership escalation support for critical enterprise application and system-related issues.
Lead enterprise data engineering, data integration, data warehousing, reporting, analytics, and business intelligence functions.
Oversee the development and support of dashboards, operational reporting, visualization tools, and analytics solutions using platforms such as Power BI and SQL reporting.
Ensure enterprise reporting environments provide accurate, timely, actionable, and decision-ready insights for executive leadership, operational leaders, clinical teams, and external stakeholders.
Establish and enforce data governance, data quality, reporting standards, master data management, and data integrity practices across enterprise systems and analytics.
Monitor analytics outcomes, reporting effectiveness, operational KPIs, and data performance metrics to support continuous improvement and data-driven decision-making.
Evaluate, implement, and optimize AI-enabled technologies, AI-assisted analytics capabilities, automation solutions, predictive reporting tools, and intelligent workflow automation.
Identify opportunities to improve operational efficiency, reporting accuracy, user experience, and decision support through automation and AI-enabled business solutions.
Partner with PMO, Infrastructure & Operations, and organizational leadership to support digital transformation, operational modernization, and emerging technology adoption.
Maintain awareness of emerging technologies, AI trends, analytics platforms, integration strategies, and industry best practices to continuously improve organizational capabilities.
Manage enterprise integrations, APIs, and data exchanges, ensuring interoperability across clinical, operational, school based, and third-party systems to support secure, compliant, and accurate information sharing in alignment with care delivery, reporting requirements, and regulatory standards.
Collaborate with Infrastructure & Operations teams to ensure application environments, databases, integrations, cloud services, and analytics platforms are secure, scalable, stable, and operationally sound.
Monitor enterprise applications, integrations, reporting environments, and analytics platforms for performance issues, operational risks, system failures, and data integrity concerns while coordinating timely remediation efforts.
Ensure enterprise applications, reporting environments, and analytics operations comply with organizational policies, HIPAA requirements, security standards, regulatory expectations, and data privacy practices.
Partner with executive leadership, administrative leaders, solution teams, and department stakeholders to identify operational challenges and implement scalable application and data solutions aligned with organizational priorities.
Collaborate with PMO, Infrastructure & Operations, Innovation & Growth, and Digital Solutions teams to support enterprise initiatives and strategic technology roadmaps.
Establish and monitor operational KPIs, application performance metrics, analytics outcomes, reporting standards, and service delivery levels.
Manage vendor relationships, software licensing, implementation partners, support agreements, contracts, budgeting activities, and service performance related to enterprise applications and analytics.
Lead, mentor, and develop application developers, application analysts, BI developers, data engineers, reporting analysts, QA/testing resources, and support staff.
Conduct workforce planning, performance management, and professional development for the team.
Foster a culture of accountability, collaboration, customer service, innovation, continuous improvement, and operational excellence.
Support mission delivery by ensuring enterprise applications, reporting environments, and analytics capabilities improve operational efficiency, service outcomes, employee productivity, and organizational effectiveness.
Perform other duties as assigned.