The Director - Strategic Partners will manage the Strategy, Partners, and team that handles our most Strategic Partners, including our GSI’s, CSP and Technology Partners. This role is crucial for developing the overall strategy and identifying target partners within the GSI, CSP, and Technology partner ecosystem. The individual will serve as an Executive Sponsor for these partners and act as an escalation point. A key responsibility is to recruit and manage a sales-oriented team to achieve set KPIs and Targets. Collaboration with Sales and Service Leadership is essential to ensure partners are working successfully and are fully engaged. The role involves building business plans, measuring performance regularly across all partner types, and participating in Partner QBRs to drive performance and adjust execution as needed. Reporting to the Partner Team and Executive Team on company priorities, status, and QBRs is also a core function. The Director will engage with Enablement and Partner SE teams to ensure proper tools and delivery mechanisms are in place for partner execution, assist RPMs with strategic partner engagement, and work with Partner Marketing teams to build and execute plans, including events and performance tracking. Close collaboration with ServiceNow counterparts and teams is necessary to ensure coordinated efforts and focus on the right partners.
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed