Director, AI Strategy & Business Transformation

Cardinal Health•US-Nationwide-FIELD, TX

1d•$118,200 - $199,980

About The Position

Sonexus™ Access and Patient Support is the patient services division of Cardinal Health Biopharma Solutions. It supports biopharmaceutical manufacturers, healthcare providers, and patients across complex therapy access and treatment journeys, with a mission to strengthen patient access by connecting strategy, operations, and technology. The Director, AI Strategy & Business Transformation turns AI and business transformation strategy into measurable results. The role owns and drives the AI and transformation roadmap, translating business priorities, emerging technologies, and operational opportunities into improvements in growth, productivity, quality, employee experience, client value, and patient access. It is a people-leader and strategy-through-execution role that builds and leads a team focused on AI transformation, organizational readiness, adoption, and change. Reporting to the VP/GM, the Director partners with Operations, IT, Product & Delivery, Advanced Analytics, PMO, and enterprise COE teams to guide AI-driven initiatives from concept and business case through solution design, implementation, adoption, value realization, and scale. Technology teams remain accountable for architecture, engineering, security, and technical delivery; this role connects business priorities with technology execution and works across functions to remove barriers and deliver outcomes. The Director also leads the people and operating-model aspects of transformation, helping leaders and teams redesign workflows, build AI fluency, adopt new ways of working, and sustain change. Sonexus™ Access and Patient Support’s Dallas, Texas headquarters is preferred. Candidates outside the Dallas area must be able to travel to Dallas approximately twice per month for in-person leadership meetings, team collaboration, and key business activities.

Requirements

Bachelor’s degree or equivalent relevant experience preferred.
Experience leading complex business transformation, digital modernization, automation, and AI-enabled initiatives within healthcare organizations.
Demonstrated ability to move initiatives from strategy and business case through implementation, adoption, value realization, and scale.
Experience leading and developing teams in a complex, matrixed organization.
Strong business and financial acumen, including developing business cases, prioritizing investments, and measuring ROI.
Technical fluency across AI, automation, data, analytics, and digital platforms, with the ability to bridge business and technology teams.
Ability to influence senior leaders, lead cross-functional teams, navigate ambiguity, and drive decisions across organizational boundaries.
Experience leading organizational change associated with technology-enabled transformation.
Strong executive communication, presentation, facilitation, and relationship-management skills.
Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Nice To Haves

Experience in patient services, pharmaceutical manufacturing, specialty pharmacy, or pharmacy benefit management (PBM) environments.
Experience in healthcare, patient services, patient access, specialty pharmacy, life sciences, or pharmaceutical services.
Experience implementing or scaling AI-enabled workflows, automation, analytics, or digital capabilities.
Experience supporting client-facing strategy, solutions, or implementations.
Relevant certifications in AI transformation, program management, agile delivery, digital transformation, or change management.
Dallas, Texas-based; candidates outside the area must be able to travel approximately twice monthly.

Responsibilities

Own and drive execution of the AI and business transformation roadmap, aligning priorities with business strategy, operational needs, client opportunities, and enterprise direction.
Identify and prioritize AI, automation, digital, data, and technology-enabled opportunities based on business value, feasibility, scalability, and strategic alignment.
Develop business cases, investment recommendations, success measures, and governance for priority transformation initiatives.
Lead high-priority initiatives from concept through implementation, adoption, value realization, and scale.
Partner with Operations, IT, Product & Delivery, Advanced Analytics, PMO, and enterprise COE teams to translate business needs into scalable solutions.
Engage in solution design and execution as needed, working across functional boundaries to resolve dependencies, challenge constraints, and maintain momentum.
Ensure transformation initiatives deliver measurable outcomes in productivity, quality, capacity, growth, employee experience, client value, and patient experience.
Lead change-management strategies addressing leadership alignment, communications, training, workflow redesign, adoption, and sustainability.
Build AI fluency and transformation capabilities across the organization, helping leaders and teams adopt new technologies and ways of working.
Lead, coach, and develop a high-performing team, establishing clear priorities, accountabilities, and measures of success.
Serve as a trusted advisor to senior leadership and represent Sonexus™ Access and Patient Support in appropriate Cardinal Health AI, innovation, and transformation forums.
Support client-facing strategy and solution discussions where AI and transformation capabilities can strengthen the client value proposition.