Director, AI Risk Management
About The Position
This position will join the AI Risk Management team within Global Risk Management. This team provides second line oversight and review and challenge activities for AI initiatives across the Enterprise, including the Responsible Use of AI approval process. The team partners closely across risk, business, technology, and control functions to enable moving with speed and discipline. This role supports the Responsible Use of AI (RUAI) governance and approval process. The role will engage with use case owners and control partners to enable timely assembly and review of use cases in alignment with the RUAI policy and standard. In particular, the role requires ensuring adequate materials including questionnaire responses and control artifacts are collected; agenda-setting, and facilitating meetings between control partners, use case owners, vendors, and others; and raising issues and heightened risks to AI Risk Management leadership for decisioning when necessary. Success in this role requires not only strong project and stakeholder management skills and sound judgment, but enough fluency in AI, business processes, and risk concepts to engage substantively and challenge where needed.
Requirements
- Bachelor’s degree in a quantitative or technical field (e.g., statistics, economics, computer science, data science, actuarial science, information systems)
- Experience in financial services or other regulated industries
- Knowledge of AI regulatory frameworks and control areas (e.g., privacy, AI ethics, model risk, data governance, information security)
- Proven ability to coordinate complex, cross-functional initiatives and engage both technical and non-technical stakeholders
- Strong communication, synthesis, and issue-management skills, with familiarity in AI/ML concepts and risk/control frameworks
Nice To Haves
- 3+ years in AI risk or technology governance within cross-functional control environments, including emerging risk program development
- Strong knowledge of insurance operations/products, with relevant advanced degree or credential (e.g., quantitative field, law, risk, actuarial, security, or privacy)
- Experience with AI/ML platforms (e.g., Azure, Databricks, Domino, Langchain) and governance in regulated settings
Responsibilities
- Manage day-to-day RUAI approval execution—intake, coordination, risk assessment, and documentation
- Partner with use case owners to improve submission quality, ensuring completeness and alignment with governance standards
- Coordinate cross-functional engagement with control partners, including scheduling, agendas, and follow-ups
- Conduct and review risk assessments, identifying issues and escalating as needed while ensuring clarity and consistency
- Enhance governance processes by improving tools/workflows and identifying recurring risk patterns to support reporting and insights
Benefits
- Comprehensive health plan that includes medical/prescription drug and vision
- Dental insurance
- No-cost short- and long-term disability
- Company-paid life insurance
- Legal services
- Retirement pension funded entirely by MetLife
- 401(k) with employer matching
- Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP)
- Digital mental health programs
- Parental leave
- Paid time off
- Paid holidays
- Volunteer time off
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Director
