Director, AI Council Operations Lead

Pfizer • New York City, NY

20h

About The Position

The Director, AI Council Operations Lead reports directly to the AI Strategy & Realization Lead within PGS Data, Analytics & AI Transformation. The role is accountable for the operational backbone of the PGS AI Council, working with council leaders and pillar owners to help define—not own—their AI strategies and to hold them accountable for measurable business value.

The role owns end-to-end Council operations, including monthly meetings, individual check-ins with Council members, agenda and materials development, decision tracking, and action-item follow-up. It helps identify and prioritize Council use cases and connects PGS and Digital partners to advance them, linking pillar leads with enabling resources such as citizen development, Digital platforms, AI fluency programs, and engineering capacity. The role also promotes governance and adoption best practices in day-to-day Council activity so the Council can advance AI initiatives toward trusted business impact and value realization.

The position partners with senior PGS leaders and Council members to refine strategies in alignment with enterprise AI priorities and the federated digital model. It maintains the Council roadmap and reporting cadence, tracks success metrics and benefit delivery, escalates risks or stalled initiatives, and develops operating rhythms, templates, and governance artifacts. It also supports AI fluency and responsible AI adoption by embedding governance principles, risk awareness, and practical AI literacy into Council culture and decision-making.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field and at least 8 years of relevant experience; or a master's degree and at least 7 years of experience; or a PhD and at least 5 years of experience.
• Demonstrated experience supporting or leading governance councils, steering committees, or cross-functional leadership forums, including agenda-setting, facilitation, and decision and action tracking.
• Ability to partner with senior leaders to shape and refine strategy and translate broad direction into concrete, actionable plans.
• Working knowledge of AI and analytics concepts, use-case development, and responsible AI principles, with the ability to explain technical concepts to non-technical business audiences.
• Experience connecting stakeholders to enabling capabilities, such as citizen development, digital platforms, and training or fluency programs, across a large, matrixed organization.
• Track record of driving accountability for outcomes without direct authority, including defining success metrics and reporting on value realization.
• Excellent organizational, communication, presentation, and stakeholder-management skills, with the ability to operate confidently with senior executives.
• Ability to travel domestically and internationally up to 10% of the year.
• Willingness to work off-hours to accommodate global time zones and support Council members and stakeholders across sites.
• Willingness to work extended or non-standard hours during peak periods, including monthly Council meetings, roadmap planning cycles, and value realization reporting deadlines.
• Must be authorized to work in the United States by any employer; U.S. work visa sponsorship is not available now or in the future.
• Requires permanent work authorization in the United States.

Nice To Haves

• Strong Pfizer colleague network, particularly across PGS, Digital, Finance, and/or Regulatory, with a track record of forming partnerships to accomplish common goals in complex areas.
• Experience working within or supporting an enterprise or divisional Council, Center of Excellence, or governance body.
• Experience in pharmaceutical manufacturing or supply chain operations, with an understanding of GxP considerations relevant to AI adoption.
• Proven program management capability, including successfully executing initiatives across large, globally distributed teams.

Responsibilities

• Lead and facilitate AI Council operations, including planning and running monthly meetings, developing agendas, coordinating presenters, recording decisions, and following up on action items.
• Hold recurring individual meetings with each Council member.
• Partner with senior PGS leaders and Council members to help identify, sharpen, and evolve AI strategies in alignment with enterprise AI priorities and the federated digital model.
• Help define and prioritize Council use cases and connect them with PGS and Digital teams to advance the work and remove barriers.
• Promote AI fluency and responsible AI adoption across the Council, embedding governance principles, risk awareness, and practical AI literacy into Council culture and decision-making.
• Connect Council members with execution resources, including citizen development, Digital platforms, AI fluency programs, and engineering and product teams.
• Drive accountability for value realization by establishing success metrics, tracking benefit delivery against the AI roadmap, and escalating risks or stalled initiatives to leadership.
• Maintain the AI Council roadmap and reporting cadence, synthesizing pillar-level progress into concise leadership updates and dashboards.
• Build and continuously improve the operating rhythm, templates, and governance artifacts that make the Council efficient, transparent, and accessible to new and existing members.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligible to participate in Pfizer’s Global Performance Plan with a bonus target of 20% of base salary.
• Eligible to participate in Pfizer’s share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director