Director, AI Change Adoption

Pfizer • Tampa, FL

1d • $162,900 - $271,500 • Hybrid

About The Position

As Director, you turn AI transformation ambition into adoption that sticks. You own making change real: operationalizing the business case, the outcomes, the business teams you serve, the partnerships, and the hybrid team of people and agents that delivers. Beyond standing the work up, you move people through it. You are strategic enough to shape where this goes and hands-on enough to build it and land it yourself. You partner closely with the technical leads, and you bring the change and adoption discipline that turns what gets built into what gets used. Complex AI work moves only as fast as its weakest coordination point, and it creates value only when people adopt it. As part of how Pfizer turns its AI ambition into delivered outcomes, you create the operational and change discipline that lets a senior technical team move at pace without losing control, and without losing the business teams it serves. You sit between strategy, execution, and the people whose ways of working are changing, and you are accountable across all three.

Requirements

• Bachelor’s degree with at least 8+ years of experience; or a Master’s degree with more than 7+ years of experience; or a Ph.D. with 5+ years of experience.
• Experience leading change management and transformation on complex, multi-stakeholder programs, ideally where new technology shifted how people work.
• Experience owning outcomes and shaping executive-level adoption strategies, with a track record of working effectively alongside cross-functional technical teams you do not directly manage.
• Experience with program or product management, delivery, or transformation.
• Experience building a business case and operating credibly with executive-level leadership.
• Working fluency in AI and technical delivery, able to engage credibly with engineers on what is being built and why.
• Experience coordinating vendors, contractors, and internal teams against scope, schedule, and budget.
• Strong facilitation, stakeholder management, and change communication, including with senior executives.
• Excellent written and verbal communication, with the ability to make complexity legible and to make change feel doable.
• Demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Permanent work authorization in the United States.

Nice To Haves

• Know the commercial strategy well enough to judge which problems are worth solving, set the direction for the initiative, and keep the work anchored to the outcomes the business cares about.
• Build the change narrative that makes that direction land with the people it affects.
• Lead this as an AI-first effort, not a conventional program with AI added on top.
• Push the team to reach for AI where it changes the shape of the work, hold automation and intelligence as the default rather than the exception, and set ways of working (for people and agents alike) that the rest of the portfolio can learn from.

Responsibilities

• Own how the business moves from current state to new ways of working.
• Read stakeholder readiness, surface and work through resistance, build the enablement and communications that make the change usable, and design for sustainment so the gains hold after launch.
• Treat adoption as a measured outcome, not a hope.
• Own the result and the work that gets there.
• Tie the initiative to commercial outcomes and to the adoption that drives them and move measurably on both.
• When something is not working, you are close enough to the work and the people to catch it and change course.
• Understand the shifts are part-people, part-agents model asks of an organization, and the new dynamics leaders face as they start leading hybrid teams.
• Help shape the operating model (what humans do, what agents do, and how they work together) and bring the change discipline that helps people adapt to it.
• Own the initiative plan and key milestones.
• Drive cadence and ceremonies, track progress against goals (including adoption and change milestones, not only delivery), manage dependencies and critical path, and keep delivery on schedule.
• Produce clear, honest status for the VP, business sponsor, and governance forums.
• Maintain the single source of truth on status, decisions, risks, and adoption health.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree